New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Response: Thank you Kacie for your feedback it's greatly appreciated (: Published on March 30, 2018
Response: Thank you Jamie for your feedback it's greatly appreciated(: Published on March 30, 2018
Response: Thank you Lashonda for your feedback it's greatly appreciated (: Published on March 30, 2018
So far so good!! Very pleased with their service so far!
Response: Thank you so much Jonathan for being a great customer!(: Published on March 30, 2018
This is much more convenient then the old way to pay online. Thanks
Response: Thank you Jennifer for your feedback glad we can make your payment method much easier(: Published on March 30, 2018
Awesomely easy!
Response: We are so happy you find the new updates simple and easy to navigate!! We are so thankful to have such great customers like you Jennifer! Published on March 30, 2018
Response: Thank you Jennifer for choosing Payless Power(: Published on March 30, 2018
Would like to have updated texts. Right now it is showing amounts from 2 days prior.
Response: Hi Brandi, Thank you for your feedback. Yes ma'am our text messages are updated it's just with us being a prepaid service we only have 2 days to get the meter reads from the Transmission and Distribution Service Provider (Oncor) our billing is always going to be 2 days prior,but your balance on the account will always be actual once billing goes out. If you have any questions please reach out to our customer care dept. 888-963-9363. Thank you. Published on March 30, 2018
Response: Thank you so much for choosing Payless Power!! Your feedback is greatly appreciated! Published on March 30, 2018
It’s is great and saves you money
Response: Thank you Rosie for your great review! Thank you for being a great customer(: Published on March 30, 2018
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
