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Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
I have used Payless Power for 4 years now. Very easy online payments and customer service is always very helpful.
Response: Thank you Michelle for your review, glad our new online portal is easy to use & we're happy to help! Published on April 02, 2018
Very convenient. Have been a customer over 2 years. I moved and the transfer of service was so easy. I enjoy how i can control how much power is consumed once i get daily text.
Response: Our prepaid service is designed to make your power buying experience as easy as possible while still providing you with the ability to change your habits to fit your budget, and we love to hear that you find it so convenient. We can't wait to continue providing you with the best service around for many years to come! Published on April 02, 2018
Love this company they make it so easy to keep track of the amount on your account, and making a payment is simple. Now I never have to have “sticker shock” when my bill comes in.
Response: One of the main difference between postpaid and prepaid providers is that with this prepaid service we send you daily messages that tell you your usage and estimated days remaining with the current account balance. By receiving these daily messages it gives you the ability to view your daily charges and make changes accordingly to fit your budget, and we are ecstatic you find this helpful!! Thank you so much for being such a great customer Katie! Published on March 31, 2018
This is quick and easy
Response: We have been making numerous changes over the past few months to simplify all aspects of our service, and we are delighted you find these changes have done so!! Thank you so much for your feedback Brittany!!! Published on March 31, 2018
Excellent services, reasonable prices
Response: Thank you for your feedback Davisha! We pride ourselves in offering competitive rates with the best service we can provide and we are thrilled you find this to be true!! Thank you for choosing Payless Power!! Published on March 31, 2018
Very satisfied with the service
Response: We strive to provide our customers with nothing but the best service and we are so happy you find this to be true! Thank you so much for your kind words Berenice!! Published on March 31, 2018
Response: Thank you for taking the time to positively review us! We greatly value your opinion and cant wait to continue doing service with you Juan!! Published on March 31, 2018
No complaints.
Response: Thank you for taking the time to review our services! We are so glad you enjoy your service with us and we cant wait to continue providing the best service for you!! Published on March 31, 2018
Fast and easy way to pay my bill
Response: We have been working day and night to make all aspects of paying your bill and reviewing your usage easier to understand, and we are so ecstatic you do find that this is true! Thank you so much for your feedback Roberto! Published on March 30, 2018
Payless power is great they send you daily text messages that help you keep up with your balance!! I definitely recommend this company!
Response: We send daily messages that not only inform you of your available balance and the estimated days you have until your account reaches a negative, but these messages are meant to help you monitor your usage and we are so glad these messages are helping you stay on top of your balance!! Our goal is to provide you with great service while also giving you the ability to pay less for the power you have! We greatly appreciate your feedback Frances!! Published on March 30, 2018
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
