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Payless Power Reviews

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Response: Thanks so much for the fabulous rating!! We have been making changes to our systems to make the power buying process easier for the customers, while still providing the best service around! We are happy to have customers like you Neferthity!! Published on April 03, 2018

Thanks you guys so much , but wish y’all can do monthly to monthly

Response: Payless power strives to provide the best service for our customers we will definitely pass that information on up as we work to offer the best updates possible! Thank you ;) Published on April 03, 2018

Lo que no entiendo es como si salí de viaje por 5 días tuve que seguir pagando como si estuvier a consumiendo electricidad. Por lo demás todo bien

Response: Gracias por su comentario Ariadna!! Tenga en mente que cualquier compania de electricidad tiene cargos por uso diario e impuestos, a diferencia de post pago, usted lo ve día a día en vez de al final del mes! Estamos contentos de que este complacida con su servicio y que le podamos brindar con un servicio de calidad! Published on April 03, 2018

thanks

Response: Thank you for being such a great customer and for choosing Payless Power!! Published on April 03, 2018

Small things like being able to get an extension until 4:30 or 5:00 pm instead of 11am and customer service appearing to want to help if u where -.36 short, even if they had exhausted all avenues, has made us continue to stay with you guys, but something seems to have changed.

Response: Thank you for this rating we do offer a grace period from the day you fall negative until the next day before 11am we believe it benefits the customer greatly especially when your running short on time we also offer auto pay its helps you keep your balance above $35 while also allowing you to receive our 20% flex discount!:) Published on April 03, 2018

Awesome very people friendly

Response: Thank you so much for the good review!! We pride ourselves in offering the best customer service around, and our representatives thank you so much for the kind words!! Published on April 03, 2018

Very happy with your service! Easy to pay, and I get updates everyday, so I know where I’m at. I’m so happy I found this company! I would recommend it to anyone!

Response: WOW!!! We are SOOO happy we have customers as great as you Leticia!! The daily messages we send out are meant to provide you daily account updates that help you manage your bill! We also have multiple payment options available so you always have the ability to choose the best option for you!! Thank you for the great review!! Published on April 03, 2018

great service!

Response: Thank you for your great review Johnny! It's our pleasure to provide you with the best service around! We are happy to have you as a customer!! Published on April 03, 2018

Don’t change… well except maybe your prices could get lower for customers that have been with you over a year…

Response: Keep in mind we do offer a few different ways to qualify for additional rate discounts. The first, is to keep your account balance above 35.00 at all times, and secondly, if you use more than 17 KWH per day you are eligible for another discount!! We will keep you updated if we introduce any other rate discounts, and thank you so much for awesome review David!! Published on April 03, 2018

Works great for our family!????

Response: Thank you sooo much for your positive comments Dee! We are so grateful that we can give you and your family a great service! <3 Published on April 03, 2018

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*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.

About Payless Power

Payless Power wants to be your Texas electric company.

Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.

We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.

Our Awards
Texas Electricity Ratings award
Top 3 Best REP in Texas - 2024
Innovator Awards
The Best Place for Working Parents
NICE/inCONTACT award
Best Cloud Implementation
Texas Electricity Ratings Award
Gold Tier Award - 2023