New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Don’t change… well except maybe your prices could get lower for customers that have been with you over a year…
Response: Keep in mind we do offer a few different ways to qualify for additional rate discounts. The first, is to keep your account balance above 35.00 at all times, and secondly, if you use more than 17 KWH per day you are eligible for another discount!! We will keep you updated if we introduce any other rate discounts, and thank you so much for awesome review David!! Published on April 03, 2018
Works great for our family!????
Response: Thank you sooo much for your positive comments Dee! We are so grateful that we can give you and your family a great service! <3 Published on April 03, 2018
It has been only a positive experience dealing with Payless Power. I appreciate the daily text that keeps me informed about my status and usage. It helps us conserve our usage on a daily basis.
Response: We're glad to hear that we work hard to provide customers with the proper tools to payless, and sending daily text messages is a big factor by allowing the customer to be aware they are able conserve energy and monitor their usage! Published on April 03, 2018
Super easy to use!
Response: We have been working really hard to simplify the power buying process, and we are elated you find these changes have done just that!! Thank you so much for the great review Patsy!! Published on April 03, 2018
Very easy to use and cheaper service
Response: We are glad that you find Payless Power easy and cheap! We give you the option to pay less for your power! Also we give customers the ability of daily texts messages to review and manage their account and the online portal as well! Thank you so much for you awesome review Tracy!! Published on April 03, 2018
Love it!
Response: We LOVE having customers as great as you!! We can't wait to see what the future has in store for us Brandy!! Published on April 03, 2018
Thank you for something times letting me go negative like $7. Thank you
Response: We do offer a grace period to all of our customers. Once you fall into the negatives, you have until the following day by 11am to make your minimum payment of your negative plus 10.00 to avoid a disconnection! We are always willing to help out if we can Josie!! Thanks for the great review! Published on April 03, 2018
This is so easy
Response: Thanks for your great review Marvin! One of our goals is to provide customers with the access to manage and monitor their account in a simple and easy way! Published on April 03, 2018
Good service
Response: It makes us happy to hear the positive feedback! Thank for being our customer!:) Published on April 03, 2018
More expensive but more convenient.
Response: Thank you for your nice review please call us at 888-963-9363 or visit our webpage https://paylesspower.com/blog/5-ways-save-energy-lighting/ for energy saving tips! Published on April 03, 2018
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.