Payless Power Reviews

Read reviews from Payless Power customers

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Service is usually good. I’ve had a few bad customer service experience. But when i go online it’s always fast and easy

Cameron L. in Dallas
Published on May 20, 2018

Response: Thank you for the feedback! Sorry to hear you have experienced bad customer service Published on May 20, 2018

Very nice customer service. Cheap and easy to get service.

NICOLE J. in Wharton
Published on May 20, 2018

Response: Thank you so much for your awesome review! Published on May 20, 2018

Easy to make payments and keep track of balance.

Lorenzo M. in Alamo
Published on May 20, 2018

Response: Thank you so much for your review! We're glad we could provide you all the tools needed to make your experience as easy and efficient as possible! Published on May 20, 2018

easy to pay..only problem is that the site sometimes forgets the login

Lacoya B. in Vernon
Published on May 20, 2018

Response: Thank you for the feedback I am sorry to hear that, we will report the issue to confirm if that is something we can fix thank you for letting us know! Published on May 20, 2018

When I first heard of the prepaid Electric I didn’t understand it or I didn’t like it but it really isn’t that bad

Nicholas T. in Abilene
Published on May 20, 2018

Response: Thank you for the feedback it's greatly appreciated. Thank you for being a loyal customer!! Published on May 20, 2018

Meh its alright

Jonathan C. in San Angelo
Published on May 18, 2018

Response: Thank you so much for the review. Published on May 18, 2018

Easy to pay online.

Barry M. in Haltom City
Published on May 17, 2018

Response: We are so happy we can provide you and all our customers with all the tools to make your journey with Payless Power efficient and fast! :) Thank you so much for the fantastic review Barry! Published on May 17, 2018

Good,…..,……..,…………………………………………………………………….

Alma A. in Fort Worth
Published on May 17, 2018

Response: Thank you so much for the awesome review Alma! We are so glad to have customers as good as you! :) Published on May 17, 2018

Fyyhuuyyuujhhyyuhu

Marie P. in Mexia
Published on May 17, 2018

Response: Thank you so much for your time and review Marie!! :) Published on May 17, 2018

Enrollment was pretty easy.

Dennis K. in Tyler
Published on May 17, 2018

Response: Thank you so much for the awesome review Dennis! Published on May 17, 2018

*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.

About Payless Power

Payless Power wants to be your Texas electric company.

Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.

We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.

Our Awards

Texas Electricity Ratings award

Top 3 Best REP in Texas - 2024

Innovator Awards

The Best Place for Working Parents

NICE/inCONTACT award

Best Cloud Implementation

Texas Electricity Ratings Award

Gold Tier Award - 2023