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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Fast and easy
Response: Thank you so much fort hat great review Lainie!! We are so glad that we can provide you and all our customers with a fast and efficient service!! We are so thankful to have customers as good as you!! :) Published on April 07, 2018
Good job
Response: Thank you so much for such a good review Christella!! We are so thankful to have customers like you!! :) Published on April 06, 2018
They charge WAY too much for “Pay as you go” I haven’t been home in two day and some how have used $40 worth of energy?! Total rip off.
Response: Good afternoon Courtney, Thank you so much for your feedback. It's greatly appreciated. Payless Power does offer ways to save on saving on your usage. It's called the Flex Pay discount. With this you will receive 20% off your usage when the balance is maintained at $35 or more. Another way to receiving a discount is when you use more than 17 KWH a day. If you log on to the customer account portal you will be able to see detailed information on your charges. If you have any questions please reach out to our customer care dept. at 888-963-9363. Published on April 06, 2018
Reliable service. Average daily cost is low. Easy to submit payments. Love the daily text that let’s me know my usage and balance. We ve been with this company for over 3 years.
Response: Thanks for the awesome review! We are glad to hear that you enjoy the daily balance alerts, as well as the flexibility of paying when is most flexible for you. Published on April 06, 2018
love how easy this is to use.
Response: Glad we can make the online portal easy as possible (: Published on April 06, 2018
Best company by far
Response: Thank you so much for your feedback it's greatly appreciated!! Published on April 06, 2018
GREAT SERVICE
Response: Glad we can provide you great service!! Thanks again for the awesome review(: Published on April 06, 2018
Receiving a text regarding my account balance works Great for me.
Response: We're glad we could provide you all the tools needed to make your experience as easy and efficient as possible!! Thank you for being such a great customer! Published on April 06, 2018
Great
Response: Thank you for being a great customer(: Published on April 06, 2018
Online/mobile service is very user friendly. I love daily updates and reminders.
Response: Thank you Shannon for your awesome feedback. We love knowing you find all the tools needed to make your experience as easy and efficient as possible!! Thank you for being such a great customer! Published on April 06, 2018
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.