New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
I have been with Payless power for 3 years and it very easy set up an accommodates me everyday with a balance and I can pay as I go.
Response: Ms Garza, we highly appreciate you for being a long term customer with us and are happy to know you are enjoying our features and meeting your every day needs with our services. Thank you for your review!! Published on April 11, 2018
Great app
Response: We are so glad that you find our services simple! Everyday we keep improving our website to make your journey with Payless Power more fast and pleasant! Thank you so much for the fantastic review Amon! We are so thankful for the support! Published on April 11, 2018
Keep up with usage is easy
Response: Good afternoon Susan, and we appreciate the lovely review! We like to hear that seeing the daily usage is a benefit to customers so that they are in control of how they use the power in their house, and can manage their money because there is no surprise at the end of the month, it is given to our customers every day! :) Published on April 11, 2018
Easy process to pay.
Response: We have a lot of payment options that will benefit all our customer like making payments with cash with the MoneyGram system, or making super fast payment online, the automated system, and with a friendly live representative! We are so glad to have customers as good as you! Thank you for the support the excellent review Barry! :) Published on April 11, 2018
Very easy payment process
Response: Thank you Brittany for that amazing feedback! We love to hear that our customers are finding it easy to make payments through the portal or through customer service, we pride ourselves to make the whole experience user friendly and easy to everyone!! :) Published on April 11, 2018
A lot easier than before
Response: We appreciate the great feedback Sabrina! The company is always looking for ways to improve the website and customer service so that our customers find it easier to use and more helpful without a lot of stress, we all have enough of that in our daily routine! :) Published on April 11, 2018
Best system I’ve used. Very customer friendly.easy to use. Love it
Response: Thank you Steven for that incredible review!!! You are just as great as we like to believe our customer service is and the payment portal!! We love having you as a customer! :) Published on April 11, 2018
Great service
Response: We are so blessed to have great customers like you Erica!! Thanks for taking the time to give us such positive feedback, and we can't wait to continue providing you with the greatest service around! :) Published on April 11, 2018
Love your service. Plus the reminders everyday.
Response: And we love you! Thank you for being an awesome customer. I'm glad the reminders are great help! Published on April 11, 2018
Great and easy to use
Response: Hey Michael, thank you for your awesome review. We are glad that you find our services easy to use, your comments and feedback are highly appreciated!! Published on April 11, 2018
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
