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Payless Power Reviews

Read reviews from Payless Power customers

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Bill is not consistent

Response: Thank you for your feedback you are are very important to us and we strive to bill our customer’s accurately. We will be happy to go over this issue with you to independently confirm it with you. A Supervisor will review your account and will contact you as soon as possible Published on April 16, 2018

Easy and affordable

Response: Thank you Josh for your positive feedback! Published on April 16, 2018

Great service they are vwry nice and they wont turn the lights out

Response: Brandon you made our day with that generous compliment!!! We try very hard to make all our customers happy and we exhaust all our options so that the customers power is never turned off as long as we can help it! :) Published on April 16, 2018

Would not recommend if using service for a low-usage situation. Got service for my storage unit. Didn’t use any energy in 30 days but was charged $25+. Will be changing service ASAP.

Response: Tricia- We do apologize for the negative experience you had using our service. Even if no usage is being reported, you are only being billed daily fees & taxes which could range from $0.75-$0.90 for being on Payless Power platform. Please reach out to our customer care dept. if you have any other questions or concerns at 888-963-9363. Published on April 16, 2018

This is how electric should be! Love this company and their online pay is SO easy and convenient.

Response: Thank you Jeffrey for those awesome reviews!!! We are so happy that the website is user friendly and we love being your electrical provider!!! :) Published on April 16, 2018

Used this company past few years, no problems and always helpful.

Response: Thank you so much Shanda for taking the time to write us a rave review!!! We love to hear that our customer service is helpful to you and that the website is easy to go through! :) Published on April 16, 2018

Yall are scam artists.

Response: Kelly, Thank you for your feedback. We are sorry you had a negative experience with our service. We will be happy to go over this issue with you to independently. Published on April 16, 2018

I Would Recommend This To Those Who Live Pay Check To Pay Check That Can Afford To Add An Amount That They Can Afford Weekly or Bi Weekly Whatever Their Financial Situation Might Be..

Response: Anita that was an awesome review thank you so much! We like to be to able to help out all our customers and have it set up so that the customers control what they pay and use so that there is no surprises at the end of the month for our customers! :) Published on April 16, 2018

Payless Power payment method through text and pay-as-you-go is the easiest bill that I have to maintain. I have also referred friends and family members to Payless Power service.

Response: Kudos to you Eric for that amazing review!! We are happy to be your electrical provider and look forward to providing power to your friends and family!!!! :) Published on April 16, 2018

I’ve been with Payless Power for a couple of years now, it’s super convenient to just make a quick payment on my phone whenever it’s needed. The little messages they send me letting me know what my balance is so helpful. Life is crazy and it’s sometimes difficult to keep up with it all. With Payless I dont have to worry about overlooking the payment.

Response: Thank you for that awesome review Angela!! Glad we can make your life less stressful by having user friendly tools to pay the bill! :) Published on April 16, 2018

*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.

About Payless Power

Payless Power wants to be your Texas electric company.

Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.

We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.