New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Love the daily alerts and should service ever be disconnected, it’ll be back on quick. I mean, QUICK. Whether it’s between 8am-5pm, or 5pm-8am.
Response: Thank you so much for the great review. Published on April 25, 2018
Great services !!
Response: Thank you for being a great customer! Published on April 25, 2018
was easy no hassle
Response: We like Hassle free!! Published on April 25, 2018
Notifications everyday via email or text. Easy pay. Just wishtastes would stay the same even after u drop below 35$.
Response: We're glad we could provide you all the tools needed to make your experience as easy and efficient as possible!! Thank you for being such a great customer! Published on April 25, 2018
Very easy payment process. Poor customer service. They also said that coupons were given out on a regular basis but I have never received one. Overall not bad
Response: Tori- Thank you for the feedback. We do apologize that you are not pleased with the customer service you experienced. We do offer ways on receiving a discount with our flexpay discount save 20% by maintaining balance over $35 or more. Published on April 24, 2018
great service. great service.
Response: Thank you for being an awesome customer. Published on April 24, 2018
Good service and easy way to pay your bill
Response: We are so happy you find the new updates simple and easy to navigate!! We are so thankful to have such great customers like you! Published on April 24, 2018
Good company love the service
Response: Thank you for being a great customer! Published on April 24, 2018
It’s quick and easy! Hassle free!
Response: Thank you so much for the positive feedback we love to hear the good outcomes of our new online portal. Published on April 24, 2018
The method is no better or worse than any other internet-based payment system.
Response: Thank you for the feedback it's greatly appreciated. Published on April 24, 2018
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
