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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
I love it is the best
Response: Thank you for choosing to be a Payless Power customer! Published on March 12, 2025
I have question cuz I can’t make payment in online
Response: Thank you for taking the time to reach out to us, Ka! We will be happy to assist you with any concerns at 1-888-963-9363 Published on March 11, 2025
So far you are doing great
Response: Thank you for rating and reviewing Payless Power, Wasiu! Published on March 11, 2025
Love the customer service… They have been very helpful..
Response: Thank you for rating and reviewing Payless Power! We always strive to provide excellent customer service. Published on March 11, 2025
Always kept informed
Response: We appreciate your review! Payless Power believes informing customers helps them control their electricity usage, and by extension, their spending. Published on March 11, 2025
so many complaints don’t even know where to start
Response: We appreciate your feedback on this matter, Quwenetriese. We see that you may have some concerns with the services you are receiving, and we know its important to get assistance with this matter. You can contact us at 1-888-963-9363 for assistance. Published on March 11, 2025
Excellent service
Response: Thank you for rating Payless Power! Published on March 11, 2025
Simple to use cheap and affordable pay as you go I love it
Response: We appreciate the rating, William! Thank you for being a Payless Power customer. Published on March 11, 2025
Great service low cost 100% recommend
Response: We appreciate your rating! Published on March 11, 2025
For a pay as you go day to day service for those that live in a very low income range price of electricity is high
Response: Hi Victor, and thank you for taking the time to reach out to us about this issue. We understand you may have concerns with your recent billing, and we know it is important to have a firm understanding of this issue. Keep in mind, customers are billed based on how much electricity they use, and this usage amount is displayed with your daily billing notification that we send every morning. Your billing can also be reviewed in a breakdown at the My Account Portal at paylesspower.com If you have any other questions or concerns, please contact us at 1-888-963-9363 Published on March 11, 2025
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.