I like paylesspower very much service is very good
Response: Hello. Thank you for taking the time to post such a nice review. We are always trying to improve and there are some great features right around the corner. We think you will be pleased!
I love Payless great rates and customer service! I recommended them to my mother and now she gets to enjoy Payless as well. Keep up the great work
Response: Ty - thank you for sharing your story. We think that there is no greater testimony from a customer than when they refer a friend or family member... especially their mother. Thank you for the vote of confidence.
I love this company ! They recently helped me with a huge issue. thank goodness that it didn’t go as bad as I thought, but they were great in working with me
Response: Deborah, we are glad to help. Thanks for your business and for being an awesome Payless Power customer!
Love it it’s much better in so many ways its prepaid and its paperless and most of very understanding representatives…
Response: Jose - thank you so much for giving us a chance. We also feel its better in many ways than traditional service and are happy to hear that our customers feel the same way!
Extremely user friendly.
And a to the cent accuracy daily updates and discounts for maintain a positive balance of $35 or above!
A great way for middle and lower class families to stay on top of their utilities without being pushed and dragged under by big corporate companies!
And with no deposits or credit checks it is truly a way to save you more!
My fiance and I have tried everything to crack this system to see if it was flawed and to our amazement we were able to see a rise and a drop in our daily usage by leaving lights on or turning them off or leaving things plugged in or not plugged in I would definitely recommend this company to anyone looking to save money.
From very satisfied customers: Dan & Monique
Response: Monique - we are so happy that you and your husband are seeing the true benefits of the service. There are great new tools right around the corner that will help you manage your account even better. Stay tuned!
Very good service
Response: Thank you for the wonderful compliment. We are very fortunate to have great customers like you!
I absolutely love payless power!
I get to track how much I use every day and pay as I go.
Response: Mesha - thank you so much! More great tools are coming. Stay tuned!
Absolutely the worst company I’ve ever had electric service with. By far the highest, and is a complete rip off!! Save yourself the headache, and money!
Response: Hello. We are disappointed to hear that your interactions with Payless Power were unsatisfactory. Please call us at 888-963-9363 and we can discuss these issues and see if there are options for you.
Awesome… nuff said.
Response: We can't say enough about how happy we are to have you as part of the Payless Power family! Thanks for being an awesome customer!!!
Helpful customer care. But i don’t like the way you charge an estimated reading
Response: Hi Jay - we understand that customers do not like estimates. We actually will never estimate your bill unless there is a delay in receiving the daily meter read. If this happens we will perform a true up the following day to make sure that your usage and payments are accurate. We will then resume using actual meter reads just like we do on a daily basis.
