I feel this is saving me a substantial amount of money.
Response: Thank you so much for your great review we are glad we are helping you save funds on your electricity usage! Published on May 27, 2018
Wonderful people to deal with. Easy to make payments on my phone or laptop. Affordable enough
Response: Thank you so much!...We are so happy you find the new updates simple and easy to navigate!! We are so thankful to have you as our customer. Published on May 27, 2018
Easy and friendly associates will and ready to help with your electricity needs.
Response: Thank you so much for your great review!...We thank you for being a loyal customer!! Published on May 27, 2018
The payment process was very easy and I highly recommend having/getting Paypal as an option to customers to pay their bills. I also would like to say that your automated extension was easier than me having to call and talk to someone every time. I personally think the company is improving but there is still work that could be done to make things better for the customer.
Response: Thank you for the feedback it's greatly appreciated. Thank you for being a loyal customer!! Published on May 27, 2018
I like the old way you gave three day extensions. The new way isn’t customer friendly and it IS a competitive market!????
Response: Thank you for the feedback it's greatly appreciated. We haven't offered the 3 day account protections since over 2 years to help customers not get into a high negative balance were it became difficult to make payments. With our new system we do give you till the next day to make a payment before 10AM or we also offer Deferred Payment Plans if you aren't able to make a payment. Thank you for being a loyal customer with Payless Power. Published on May 27, 2018
It’s pretty easy and simple. I like the daily texts and reminders.
Response: We're glad we could provide you all the tools needed to make your experience as easy and efficient as possible!! Thank you for being such a great customer! Published on May 25, 2018
Easy to pay online.
Response: Thank you so much for your great review!...We thank you for being a loyal customer!! Published on May 25, 2018
Reasonable rates, decent customer service, easy payment method, been a customer 3 years…
Response: Robert your commitment as a Payless Power customer is truly appreciated we will continue to do our best at providing you with simple, and friendly service! Published on May 23, 2018
Good easy, but the kwt/hr is still confusing
Response: Ivan thank you so much for choosing Payless Power as your electric provider! Our goal is to make sure that your service is easy to understand and easy on the pocket. Please contact customer care at 888-963-9363 to go over your rates! Published on May 23, 2018
Keep up the good work
Response: We sure will Florence! Thank you so much and know that Payless Power will always be committed to providing our customers the very best! Published on May 23, 2018
