Payless Power Reviews
Read reviews from Payless Power customers
I’m happy with my service
Response: One of our main goals is to keep our customers satisfied while providing the simplest, most affordable option when purchasing power, and we are so thrilled you are happy with your service!! Thanks for the great review Aleisha!! :) Published on April 11, 2018
you are good in customer service
Response: Thank you very much for that fantastic review! Providing you with quality customer service is our pride! If you have any suggestions on something we can improve please call us at 1-888-963-9363, we will be happy to hear it! :) Published on April 11, 2018
Love my services
Response: Thank you for the great feedback Ann! We will continue to provide excellent service as you continue to be an EXCELLENT customer!! :-) :-) Published on April 11, 2018
Love this electric company! Highly recommend
Response: This electric company loves you back!!!! Thanks for the positive feedback as it drives our team to continue giving memorable customer service experiences. Published on April 11, 2018
I love Payless power! It’s a great company!
Response: We are overjoyed you love the services we provide, and we can't wait to see what the future holds for us!! Thanks so much for the lovely review, and we are so thankful for great customers like you!! :) Published on April 11, 2018
Customer Service is great ! Always willing to help !
Response: Thank you so much for the fantastic review Melinda! We are proud to provide our customers with a friendly, accurate, and fast customer service! We will always be willing to help each of our clients because thanks to them, Payless Power still stands as a company! We appreciate soo much the support! Published on April 11, 2018
Convenient, easy, love the daily alerts!
Response: YES!!! Convenience is one of the most important aspects of our business and we are happy to provide you with the services you need to manage your account easily. Thank you for your positive feedback Melanie, you are truly a valued customer. Published on April 11, 2018
I was apprehensive when signing up with Payless Power due to the reputation of “prepaid electricity providers” I am happy to report your company has not only changed my opinion but exceeded my expectations on every level. I am proud to recommend you to everyone I know and even those I don’t. Thank you also for your knowledgeable and freindly staff. It’s testimony to a great mission statement good training and strong management. Good job to all. Stacy Nelson
Response: Thank you Stacy. Wow!!! This type of positive feedback is motivation for all of our staff to keep providing great service. We take pride in training our team to give great experiences. We greatly appreciate your recommendations to others as it helps us grow as a company. Thanks again for being an awesome customer!!! :-) Published on April 11, 2018
Really good on usage just wish there was a waiting period between weekends it’s usaully right before payday that I run low somethimes and have to hunt for 20 bucks for electricity other than that they are always helpful and understanding
Response: Thank you Ryan for you feedback. Yes sir we do apologize that you have experience this inconvenience, Please keep in mind we do offer a deferred a payment where we apply a credit of $25 or more depending on the negative amount on the account. Happy we can help!! Published on April 11, 2018
Friendly, easy to work with, and very cost effective!!
Response: Thank you Dawna! We appreciate your feedback and take pride in providing excellent service to awesome customers such as yourself. Published on April 11, 2018
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
