Payless Power Reviews
Read reviews from Payless Power customers
Awesome
Response: Thank you for your review(: Published on April 11, 2018
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Response: Thank you for rating Payless Power. Published on April 11, 2018
I have only been a customer for about three months and have had no problems as of yet. We shall see what the future holds
Response: Thank you Matthew for your feedback it's greatly appreciated(: Published on April 11, 2018
Expensive
Response: Thank you Tia for your feedback it's greatly appreciated. Payless Power does offer ways on saving on your energy with our Flex Pay discount you'll save 20% off your usage in order to receive this, the balance will always have to be maintained above $35 or more. Also when you use more than 17 KWH a day you'll receive another type of discount off your usage as well. Please reach out to our customer care dept. at 888-963-9363 so we could provide you more tips on saving on your electricity.(: Published on April 11, 2018
Thanks paylesspower you always come in time on turning on the lights and saving money
Response: You're very welcome Emerald! We're glad to keep the lights on and saving money is what we're all about. Payless Power!!! Published on April 11, 2018
Great rates. Easy service
Response: Thank you so much for that excellent review Lisa! We are so glad we can provide our customers with a quality service that is simple and efficient and with competitive prices! Thank you so much for the review :) Published on April 11, 2018
Service is good and easy to understand.
Response: We work really hard to provide all of our customers with all the possible tools they need to understand and manage their account, and make changes to better fit their budget! We are thrilled you find these tools, such as the online portal and customer care representatives, so convenient and useful. Thanks so much for the great review!! :) Published on April 11, 2018
Love this! Its fast, easy, and cheap!
Response: Fast, Easy and Cheap!!!! We work hard for our customers to have a great experience and greatly appreciate positive comments like yours. Please continue being an awesome customer for an awesome electric company. Published on April 11, 2018
Great in summer horrible in winter.
Response: Thank you Rebecca for your feedback it's greatly appreciated. We do apologize you have experience this issue with your usage. More times during the winter a lot of customers experience high usage due to temperatures fluctuating some days the weather is mild where less usage is being consumed in the home, versus on days where the temperatures go down in the teens causing heaters to kick on & making the heaters work hard & possibly run all night to keep the house warm. When this happens the weather outside has a lot to deal with what the home is consuming. For example the weather could be 30 degrees outside while your thermostat is set at 76, That is a 36 degree difference that the heater has to go against in order to heat the home & how well insulated the home is. During spring/summer times the weather outside is mild causing low usage. Keep in mind there might be days during the summer time that temperatures might reach 115 degrees or more causing the AC to run all day especially between 3-7 pm during the hottest time of the day,once the sun goes down temps will decrease cooling the home. Published on April 11, 2018
I really like the ease of pay and customer service has been great. Will recommend to all my friends and family. Makes tracking and electric usage a breeze!! Thanks
Response: James you are truly a valued customer!!! Our goal is to make electricity easier to ensure customer satisfaction and it appears we have met that goal and will continue to give the best service we can in order to keep getting such AWESOME feedback!!!!! Published on April 11, 2018
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
