Payless Power Reviews
Read reviews from Payless Power customers
Excellent, fast service. You choose the amount paid and when to pay. Maximum flexibility! Also, they keep you up to date with the amount of energy used every day via text. Slow your usage down for a day or two to save money and you can see you wattage usage drop within a day. You are control not the electric company! Love it.
Response: Amazing review Misty thank you so much!!! Appreciate all the generous things our customers have to tell us!!! We pride ourselves are giving excellent customer service and always updating the website so that is more user friendly! Have a great day Misty! :) Published on April 11, 2018
Easy and simple
Response: Thank you so much for the wonderful review Christopher! We are so ecstatic to keep providing you with and simple, fast, and efficient service and we will keep improving our services to make your journey with Payless Power the best journey ever! We can't thank you enough for the support :) Published on April 11, 2018
It’s cool just a little expensive
Response: Thank you Jeremy for your feedback it's greatly appreciated. Please reach out to our customer care dept. at 888-963-9363 so we can provide you tips on saving energy! Published on April 11, 2018
This company over charges I pay $6 a day and live in an apartment that is 500 square feet. Such a rip off
Response: Thank you Chastity for your feedback. We're sorry your experiencing this issue on your usage. At Payless Power, we only bill based on meter reads, just like other electric companies. You can get more details about your meter if you register it at http://www.smartmetertexas.com This will show you in real time what you have already consumed in increments of 15 mins. We hope this helps! Any questions please reach out to our customer care dept. at 888-963-9363. Published on April 11, 2018
Lo mejor en electrucidad Gracias
Response: Muchas gracias por su maravilloso comentarios Mayra! Estamos contentos de poder proveerle a cada uno de nuestros clientes con el mejor servicio de electricidad en todo Texas! Agradecemos muchísimo el apoyo hacia Payless Power :) Published on April 11, 2018
I love it. I have enjoyed the service.
Response: We are so thrilled you enjoy your journey with Payless Power and we hope to keep this journey with you for many more years!! Thank you the positive review George!! :) Published on April 11, 2018
Could run a little cheaper
Response: Thank you Lakendra for the nice feedback! We are always trying to give our customers the best rates available for a prepaid company because we do not require a deposit or have any contracts. We do offer the Flex pay discount which is 20% off the price per kilowatt if the account is above $35.00. We do have an Auto pay option so that our customers will always stay above the $35.00 minimum and get the discount plus never have to worry about being disconnected. The other discount we offer is if the customer uses more then 17 kilowatts daily they get $.75 off the daily fee. Please feel free to call the customer care department at 888-963-9363 if you have any questions or concerns or would like some energy saving tips that are also found on the website paylesspower.com. Enjoy the rest of your day! :) Published on April 11, 2018
Easy payment method
Response: We are so happy that we can give you super fast payments methods such as online payments, the automated system, a friendly live representative, or even with MoneyGram! We are so thankful for the fantastic review and for your support Tammi :) Published on April 11, 2018
The new payment way is so nice
Response: We appreciate your compliment Genesis. We are dedicated to providing easy ways to pay and manageable accounts for our AWESOME customers like yourself! Published on April 11, 2018
This was easy and user friendly
Response: Thank you Mary for the wonderful feedback! We like to think of our customers as family and glad that we have met your expectations so far, we look forward to having your friendly comments around for a long time! :) Published on April 11, 2018
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
