Reliable service with no hassles!
Response: Thank you so much for the AWESOME review John! :) We are so happy to be able to have a lot of communication with our customers and to provide you with a service that is fast, simple, and with no hassles! We can't thank you enough for all the support! :) Published on April 11, 2018
Good very good……………………………………………………………………..
Response: We are so happy to hear you enjoy your services! If you have any suggestions or see areas we could improve on, feel free to reach out to us at (888) 963-9363!! We greatly appreciate you Shannon!! Published on April 11, 2018
Been with Payless for years the new easier payment methods make it easier and the personal page gives me all information to help control my electric usage and anticipate future bills. Thanks
Response: Appreciate the lovely review Jody!!! Glad we have made your life easier and faster! We appreciate your faithfulness to an electric company and are glad you are a part of the Payless Power team! :) Published on April 11, 2018
Love it
Response: We are elated you're enjoying your services so well!! We love having customers as awesome as you Alexander!! :) Published on April 11, 2018
I have been with Payless power for 3+ years. I love the company. Its moderate prices, great energy and power company. Customer service is great!. Sincerly Payless power customer.
Response: Thank you Ashley for that outstanding review!!! We love to hear that we are meeting the expectations of our customers in every way!!! Published on April 11, 2018
I love paylesspower I have been using them for about 4 years now I would never go anywhere else! They are so friendly and helpful in anything I need I likw the new features of the websit, it makes it so easy when I want to add money. Not to mention the texting alerts to keep me informed on my balance. Over all I am very pleased with this company and with continue using and refuring people to use.
Response: Kudos to you Jennifer for that outstanding review!!! It makes us smile and happy to do what we do when read things like that, because of people like you we love our job and helping make life easier for customers!!! :) Published on April 11, 2018
Could improve on call waiting time
Response: Thank you Evelyn for your marvelous review!!! We strive daily to make life easier for all our customers with making payments on the electric bill and seeing their daily usage. We apologize if you have waited to speak to a live representative for a long period of time, it is something we have been working on to change, we do offer the option for us to call our customers back if they can not hold, and the payless portal has been updated so that our customers can navigate and make adjustments with out having to call in and be put on hold!!! Have a great day!! Published on April 11, 2018
Easy service can be a little pricy but overall satisfied.
Response: Thank you Angela for your feedback it's greatly appreciated. Payless Power does offer ways on qualifying on saving on your usage It's called the Flex Pay discount with this you will receive 20% of your usage when balance is maintained at $35 or more. Another way on receiving a discount is when you use more than 17 KWH a day. Please reach out to our customer care dept. at 888-963-9363 if you have any questions. Published on April 11, 2018
I love the convenience of PayLess Power. Highly recommend!
Response: Hi Ashely Thank you so much for your feedback it's greatly appreciated!! Published on April 11, 2018
Good for daily keeping track of my electric usage, and I can manage and budget my payment to my needs.
Response: Frank we are so glade to have you as a part of the Payless Power family! Published on April 11, 2018
