you are good in customer service
Response: Thank you very much for that fantastic review! Providing you with quality customer service is our pride! If you have any suggestions on something we can improve please call us at 1-888-963-9363, we will be happy to hear it! :) Published on April 11, 2018
Love my services
Response: Thank you for the great feedback Ann! We will continue to provide excellent service as you continue to be an EXCELLENT customer!! :-) :-) Published on April 11, 2018
Love this electric company! Highly recommend
Response: This electric company loves you back!!!! Thanks for the positive feedback as it drives our team to continue giving memorable customer service experiences. Published on April 11, 2018
I love Payless power! It’s a great company!
Response: We are overjoyed you love the services we provide, and we can't wait to see what the future holds for us!! Thanks so much for the lovely review, and we are so thankful for great customers like you!! :) Published on April 11, 2018
Customer Service is great ! Always willing to help !
Response: Thank you so much for the fantastic review Melinda! We are proud to provide our customers with a friendly, accurate, and fast customer service! We will always be willing to help each of our clients because thanks to them, Payless Power still stands as a company! We appreciate soo much the support! Published on April 11, 2018
Convenient, easy, love the daily alerts!
Response: YES!!! Convenience is one of the most important aspects of our business and we are happy to provide you with the services you need to manage your account easily. Thank you for your positive feedback Melanie, you are truly a valued customer. Published on April 11, 2018
I was apprehensive when signing up with Payless Power due to the reputation of “prepaid electricity providers” I am happy to report your company has not only changed my opinion but exceeded my expectations on every level. I am proud to recommend you to everyone I know and even those I don’t. Thank you also for your knowledgeable and freindly staff. It’s testimony to a great mission statement good training and strong management. Good job to all. Stacy Nelson
Response: Thank you Stacy. Wow!!! This type of positive feedback is motivation for all of our staff to keep providing great service. We take pride in training our team to give great experiences. We greatly appreciate your recommendations to others as it helps us grow as a company. Thanks again for being an awesome customer!!! :-) Published on April 11, 2018
Really good on usage just wish there was a waiting period between weekends it’s usaully right before payday that I run low somethimes and have to hunt for 20 bucks for electricity other than that they are always helpful and understanding
Response: Thank you Ryan for you feedback. Yes sir we do apologize that you have experience this inconvenience, Please keep in mind we do offer a deferred a payment where we apply a credit of $25 or more depending on the negative amount on the account. Happy we can help!! Published on April 11, 2018
Friendly, easy to work with, and very cost effective!!
Response: Thank you Dawna! We appreciate your feedback and take pride in providing excellent service to awesome customers such as yourself. Published on April 11, 2018
Great service would highly recommend
Response: Thanks for such an AMAZING review Amy!! We are always thrilled to have customers as great as you, and we're so thankful for the positive recommendations!! You're the best!! :) Published on April 11, 2018