Anyone i get on the line does their best to help & keep my electircity on & running. I am very appritiative of all theit help & understanding.
Response: AWESOME! We love to hear this kind of feedback as it confirms we are taking care of our customers! We appreciate you! Your compliments continue to drive us to provide the best service experience. :-) Published on April 11, 2018
Excellent, fast service. You choose the amount paid and when to pay. Maximum flexibility! Also, they keep you up to date with the amount of energy used every day via text. Slow your usage down for a day or two to save money and you can see you wattage usage drop within a day. You are control not the electric company! Love it.
Response: Amazing review Misty thank you so much!!! Appreciate all the generous things our customers have to tell us!!! We pride ourselves are giving excellent customer service and always updating the website so that is more user friendly! Have a great day Misty! :) Published on April 11, 2018
Easy and simple
Response: Thank you so much for the wonderful review Christopher! We are so ecstatic to keep providing you with and simple, fast, and efficient service and we will keep improving our services to make your journey with Payless Power the best journey ever! We can't thank you enough for the support :) Published on April 11, 2018
It’s cool just a little expensive
Response: Thank you Jeremy for your feedback it's greatly appreciated. Please reach out to our customer care dept. at 888-963-9363 so we can provide you tips on saving energy! Published on April 11, 2018
This company over charges I pay $6 a day and live in an apartment that is 500 square feet. Such a rip off
Response: Thank you Chastity for your feedback. We're sorry your experiencing this issue on your usage. At Payless Power, we only bill based on meter reads, just like other electric companies. You can get more details about your meter if you register it at http://www.smartmetertexas.com This will show you in real time what you have already consumed in increments of 15 mins. We hope this helps! Any questions please reach out to our customer care dept. at 888-963-9363. Published on April 11, 2018
Lo mejor en electrucidad Gracias
Response: Muchas gracias por su maravilloso comentarios Mayra! Estamos contentos de poder proveerle a cada uno de nuestros clientes con el mejor servicio de electricidad en todo Texas! Agradecemos muchísimo el apoyo hacia Payless Power :) Published on April 11, 2018
I love it. I have enjoyed the service.
Response: We are so thrilled you enjoy your journey with Payless Power and we hope to keep this journey with you for many more years!! Thank you the positive review George!! :) Published on April 11, 2018
Could run a little cheaper
Response: Thank you Lakendra for the nice feedback! We are always trying to give our customers the best rates available for a prepaid company because we do not require a deposit or have any contracts. We do offer the Flex pay discount which is 20% off the price per kilowatt if the account is above $35.00. We do have an Auto pay option so that our customers will always stay above the $35.00 minimum and get the discount plus never have to worry about being disconnected. The other discount we offer is if the customer uses more then 17 kilowatts daily they get $.75 off the daily fee. Please feel free to call the customer care department at 888-963-9363 if you have any questions or concerns or would like some energy saving tips that are also found on the website paylesspower.com. Enjoy the rest of your day! :) Published on April 11, 2018
Easy payment method
Response: We are so happy that we can give you super fast payments methods such as online payments, the automated system, a friendly live representative, or even with MoneyGram! We are so thankful for the fantastic review and for your support Tammi :) Published on April 11, 2018
The new payment way is so nice
Response: We appreciate your compliment Genesis. We are dedicated to providing easy ways to pay and manageable accounts for our AWESOME customers like yourself! Published on April 11, 2018
