Payless Power Reviews
Read reviews from Payless Power customers
Very Easy! Thanks so much for simplicity
Response: Simplicity and convenience are essential to a great electric company experience. We are grateful to have loyal customers like you that remind us how awesome we are! :-) Published on April 19, 2018
Very convenient!
Response: Thank you William for that short and sweet review!! We are happy you chose us as your electrical provider!! :) Published on April 19, 2018
I don’t like the idea of leaving my cc info on file….. but it is convenient.
Response: Thank you Victoria for taking the time to give us a great review!! We do not require the CC to be saved onto the account. We would be happy to remove it from the account if that works best for you. The option is there for some people who want it saved so they only have to click and the payment is processed. Please give customer service a call at 888-963-9363 so we help you with your needs! :) Published on April 19, 2018
Great service.really like the company
Response: And the company really likes you back!!! Happy to hear you are enjoying the service we provide. Thank you Kay, be sure to tell a friend about your great experiences. :-) Published on April 19, 2018
Always great service..payless power goes above and beyond to help me and answer my questions when I need it..highly recommend payless power for your hme!
Response: Awesome Libby!!! We will always go above and beyond to ensure our customer satisfaction. It results in positive feedback like your comment which motivates the entire team here to be the best!!! :-) Published on April 19, 2018
EASY access , easy to add funds, and daily balance updates are great.
Response: Thank you Manuel for that fantastic review!! We are happy to hear that the tools provided to the customers are appreciated and user friendly!! :) Published on April 19, 2018
Online bill pay is fast easy and user friendly
Response: Appreciate the rave review Erika!!! Thank you for letting us be your electrical provider!! :) Published on April 19, 2018
Easy access, easy setup, great to work with.
Response: We are committed to providing easy and convenient service to our customers. We are happy to hear you had an easy time getting started and continuing with us. Thanks Tyrill!! :-) Published on April 19, 2018
I like the convenience of pay as you go. I have one complaint though, about a month or 2 ago my balance dropped from around 60 dollars to 11 dollars in 3 days. I did not do anything any different from any other day. Just wondering what happened there.
Response: Thank you for that amazing review Melody!! Glad that you find the payment portal so easy to navigate through!! We can look at the prior billing for you and go over what happened if you can please give customer service a call at 888-963-9363!!! :0 Published on April 19, 2018
I have been a customer for a long time now. I love this service and have recommended it to several friends and family.
Response: Thanks for recommending us to others. We appreciate you spreading the word about your great experience. In addition we thank you for being a loyal customer and growing with our company. Published on April 19, 2018
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
