New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Easy to use and helpful to do the payment
Response: Thank you so much for your great review!. Published on May 20, 2018
great service, convenient and easy! love it, can make pymt anytime anyday.
Response: Thank you so much!...We are so happy you find the new updates simple and easy to navigate!! We are so thankful to have you as our customer. Published on May 20, 2018
Easy to make payments and keep track of balance.
Response: Thank you so much for your review! We're glad we could provide you all the tools needed to make your experience as easy and efficient as possible! Published on May 20, 2018
Very easy to sign and I like the deposit we’ll see how the rest of the process gors.
Response: Thank you so much for your great review! Published on May 20, 2018
easy to pay..only problem is that the site sometimes forgets the login
Response: Thank you for the feedback I am sorry to hear that, we will report the issue to confirm if that is something we can fix thank you for letting us know! Published on May 20, 2018
Payless Power I’ve a member for over 2 years! I love your customer services now! Thanks for caring enough to improve customer’s experiences. Keep up the great work! 🙂
Response: Thank you so much for your awesome review we appreciate your kind words as we try our best to provide the best customer service we can thank you so much for being a great loyal customer with Payless Power! (: Published on May 20, 2018
Wish it were a little cheater per kilowatt
Response: Thank you for your feedback if you'd like to receive a 20% discount of your usage you can receive it by maintaining your account positive $35 or more. Published on May 20, 2018
When I first heard of the prepaid Electric I didn’t understand it or I didn’t like it but it really isn’t that bad
Response: Thank you for the feedback it's greatly appreciated. Thank you for being a loyal customer!! Published on May 20, 2018
Meh its alright
Response: Thank you so much for the review. Published on May 18, 2018
Quick and easy no hassle
Response: We're glad we could provide you all the tools needed to make your experience as easy and efficient as possible!! Thank you for being such a great customer! Published on May 18, 2018
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
