Payless Power Reviews
Read reviews from Payless Power customers
I am on social security only, do you have a special rate for seniors?
Response: We appreciate the feedback Clemencia!! We do not offer any discounts except the flex pay discount when the account is above $35.00, customers get 20% off the price per kilowatt. We also have a discount on the daily fees for customers that use at least 17 kilowatts a day! Published on April 18, 2018
Really expensive during winter!
Response: We appreciate you taking the time for your feedback Menderisting!! We always offer the flex pay discount when the account is above $35.00. The customers get 20% off the price per kilowatt. We also offer a discount on the daily fees for customers that use at least 17 kilowatts a day! If you would like energy saving tips for the winter to keep the bill at a reasonable price please contact customer service at 888-963-9363 or visit the website paylesspower.com! :) Published on April 18, 2018
This well good cheap but a min balance
Response: Thank you so much for the awesome review Valerie! Published on April 18, 2018
Could be more professional
Response: Thank you Dylan for the great feedback!! We take customer service seriously so hopefully next time you call in you will see the difference from your last experience!! If you still feel like we are not being attentive to your needs the way you would like then please ask to speak to a supervisor so we can handle the situation accordingly!! :) Published on April 18, 2018
Have always been pleased with the service. Been a customer for a little over a year. Have recommended to many and will continue
Response: Thank you Julie for the fantastic review!! We love that you have referred us to your friends and family! We look forward to continuing to be your electrical provider and hopefully the people you recommend too!! :) Published on April 18, 2018
Great Prices and Service!
Response: Hi Beverley! Thank you so much for your fabulous review! :) We are so happy to provide you with the best service in the area! Published on April 18, 2018
Easy! No problems! Convenient daily reminder of how much is left on your account! Been with this company for 4 years. A+
Response: Thank you Carla for that amazing review!! Glad that you are able to use the tools we provide for all customers so user friendly!! :) Published on April 18, 2018
Super quick and easy! The daily account balance text is a really helpful communication to maintain my account balance. As a repeat customer, I highly recommend Payless Power!
Response: Thank you Chris for that lovely feedback!! We are pleased that you continue to be a loyal customer to us and we look forward to always being your electric provider!!! :) Published on April 18, 2018
I love Payless Power! So quick and easy to review your balance and payment options as well as my daily text notifications on daily usage and informative tip suggestions on lowering your costs.
Response: And we love u Tamra!! Thank you so much for that wonderful review!! We are glad to hear that you are utilizing all the information we have available to customers and the tools to use!!! :) Published on April 18, 2018
Best service I’ve ever had!
Response: Thank you Jessica for that fantastic review!! We are glad that you chose Payless Power as your electrical provider!! :) Published on April 18, 2018
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
