Payless Power Reviews
Read reviews from Payless Power customers
Love that it very easy, convenient and daily reminders of what is remaining in the account.
Response: Hi Luz! Thank you so much for the positive review! Providing you with daily alerts is the best way to keep you updated about your account because Payless Power gives you the power to pay less, also that will help you keep you electricity in your budget! We appreciate having customers as good as you Luz!! :) Published on April 18, 2018
I’m impressed. Thanks!
Response: WOW! Thank you SOO much for your awesome review Carol! We are so thankful for having you as a customer, and we hope that you will continue your journey with Payless Power for many years to come! :) Published on April 18, 2018
Great company and yall are nice people
Response: Hi Michael! We are so happy that Payless Power can provide you with a quality service! We appreciate the support and for giving us that excellent review! :) Published on April 18, 2018
Payment process is easy.
Response: Easy is convenient! Thank you Latrice for the positive feedback. you are truly a valued customer. Published on April 18, 2018
Very convenient!!
Response: Thank you Dayna! We are happy to make electricity convenient for you. :-) Published on April 18, 2018
Convenient and simple
Response: Convenience and simplicity are what we're all about! We will continue working hard to provide great service to great customers such as yourself. Thanks Zach!!! Published on April 18, 2018
Love the service
Response: And we love you back Christiane!!!! Thanks for being an amazing customer. :-) Published on April 18, 2018
Easy to pay. I love the way I can see how much I’m using per day.
Response: Thanks Joe! Our goal is to make electricity easy for our awesome customers. :-) Published on April 18, 2018
Easy pament methods but questionable about daily usage rates sometimes. Seems like more is charged when we are not even home and nothing’s running that when we are. Very confusing the estimated usage method. Don’t understand that.
Response: Thank you for your great feedback Jason!! Glad that you find the payment portal user friendly! The daily rates do fluctuate at certain times during the year when the supplier changes their rates. We do try our best to keep the cost down for our customers. We offer the flex pay discount when the account is above $35.00 the price per kilowatt goes down 20%. The other discount we offer is on the daily fees when the customer uses at least 17 kilowatts a day. If you would like to see the daily usage broken down into 15 minute increments we can email you that information or there is a free website called smartmetertexas.com that will show you that as well. We can also go over energy saving tips if you would like to contact customer service at 888-963-9363 or there are some on the website paylesspower.com. The estimated usage is not used very often but when it does happen it means that the tdsp did not send us the actual meter reads for that house so we estimate based on prior usage what the billing should be. When we do receive the actual meter read we either credit the account because we over charged or if we under charged the customer we add it on to their bill. We do offer payment arrangements if need be. :) Published on April 18, 2018
Like that its easy to make a payment by having my debit card info saved for me. It only took me 5 second to do. If your still logged in to the site.I think you guys need an app instead of going to the actual site, which I don’t mind but I think it’s easier going into the app.
Response: Melissa great news! Since you have already registered for the customer portal if you click the remember me box next time you log in going forward you can just click the link in your text message and it will route you directly to your account information. Thank you so much for choosing Payless Power! Published on April 18, 2018
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
