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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Quick and easy payment!
Response: Thank you so much for allowing us to serve you! Published on May 23, 2018
i have been with this company for about 3 year now and I am very satisfied. I recommend this company to anyone I come across.
Response: Diombra Thank you so much for spreading the good news about Payless Power! We are so please to be able to serve you and your loved ones more importantly we appreciate you trusting us with your service. Thank you. Published on May 23, 2018
I have had Payless power for a little over 3 years. I love it! Not really any choices as far as plan options. No free nights and weekends or anything. But super easy to move with. Paid a fee of less than $3 and connection/disconnect was done same day. Texts keep you up to date on your account. Online payment is easy to do. Rates are pretty decent. Just don’t ignore those balance texts! They won’t let you run negative.
Response: Thank you so much Maria for your loyal commitment to Payless Power. We appreciate your comments and we want you to know we will continue to strive for excellence! Published on May 23, 2018
Great service without issues. Daily reminder of account details without having any extra calls or texts. Easy to stay on top of if you’re busy (or forgetful) and definitely affordable. Oh yeah. And screw you just energy……
Response: Thank you Jack we appreciate your decision to choose Payless Power as your provider! Our goal is to not only provide electric but to also provide peace of mind to our customers! Published on May 23, 2018
Easy to use and mobile friendly
Response: Our goal is to please you! Thank you so much! Published on May 23, 2018
this is my 3rd month with this electric company – i have had zero problems! – great service / great rate – keep up the good work – thank you!
Response: Sarah thank you so much for placing your electric needs in our care, we are overjoyed to hear that you like the service and we want you to know that will will continue to strive to provide excellence customer care at all times. Thank you so much for being a part of PLP! Published on May 23, 2018
Really fast and easy to get
Response: Hassle free is the way to be! Thank Tariq for Choosing Payless Power! Published on May 23, 2018
Quite expensive. Energy costs fluctuate daily. If nothing changes, I get charged more. Then you get updates late that let you know your close to $30 and it’s too late arriving so you fall below minimum. Great way to cheat the system. Not really all it’s cracked up to be. I got the prepaid because a friend said it was better. It’s not better. Im a bit frustrated that texts are days behind.
Response: Eva-Thank you for the feedback it's greatly appreciated. I do apologize you're having a negative experience with our service. We strive to bill our customer’s accurately. We will be happy to go over this issue with you to independently confirm it with you. Also text messages for usage is billed 2 days in arrears due to our service being prepaid we only get 2 days to get the reads in from AEP. Balance is always actual & up to date. Published on May 23, 2018
Very easy to manage your account, but the rates are steadily creeping up now
Response: Robin- Thank you for the feedback it's greatly appreciated. With Summer time coming around usage will increase compared to mild temperature usage. Payless Power does offer ways on qualifying on saving on your usage It's called the Flex Pay discount with this you will receive 20% of your usage when balance is maintained at $35 or more. Another way on receiving a discount is when you use more than 17 KWH a day. We also just added,if you signup for autopay you will receive $0.33 off your usage. Published on May 23, 2018
Still a little high for a electricity bill but I like the text balance everyday.
Response: Good morning Derrick, Thank you so much for your feedback it's greatly appreciated. Payless Power does offer ways on qualifying on saving on your usage It's called the Flex Pay discount with this you will receive 20% of your usage when balance is maintained at $35 or more. Another way on receiving a discount is when you use more than 17 KWH a day. Published on May 23, 2018
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
