New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
When I first heard of the prepaid Electric I didn’t understand it or I didn’t like it but it really isn’t that bad
Response: Thank you for the feedback it's greatly appreciated. Thank you for being a loyal customer!! Published on May 20, 2018
Meh its alright
Response: Thank you so much for the review. Published on May 18, 2018
Quick and easy no hassle
Response: We're glad we could provide you all the tools needed to make your experience as easy and efficient as possible!! Thank you for being such a great customer! Published on May 18, 2018
very fast and very quick. also very user friendly.
Response: We're glad we could provide you all the tools needed to make your experience as easy and efficient as possible!! Thank you for being such a great customer! Published on May 18, 2018
Excellent service
Response: Thank you so much for rating Payless Power! Published on May 18, 2018
too expensive it changes price everyday
Response: Lleana thank you for providing this feedback. Please note that Payless Power offers a bundled rate, this includes the energy charge, delivery and meters charges. By maintaining a balance above $35 you can save 20% off our standard rate. The price will change depending on how much you consumed as it is pay as you go. Published on May 18, 2018
Easy set up easy access but expensive
Response: Good Afternoon Shakri, Thank you so much for your feedback it's greatly appreciated. Payless Power does offer ways on qualifying on saving on your usage It's called the Flex Pay discount with this you will receive 20% of your usage when balance is maintained at $35 or more. Another way on receiving a discount is when you use more than 17 KWH a day. Published on May 18, 2018
you charge too much
Response: Thank you, your feedback is very important to us. Please note that Payless Power offers a bundled rate, this includes the energy charge, delivery and meters charges. By maintaining a balance above $35 you can save 20% off our standard rate. Published on May 18, 2018
Services is good. Payments processing is fast. Rates are a lil high
Response: Dannielle- Thank you for the feedback. Payless Power does offer ways on qualifying on saving on your usage It's called the Flex Pay discount with this you will receive 20% of your usage when balance is maintained at $35 or more. Another way on receiving a discount is when you use more than 17 KWH a day. Published on May 18, 2018
I love this company.I love seeing my usage everyday! Thank you
Response: Thank you so much for the great review!! (: Published on May 18, 2018
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
