Payless Power Reviews
Read reviews from Payless Power customers
Why Choose Payless Power
Transparency, Everyday Low Rate, and Responsive Customer Support
People choose Payless Power in Texas because of its commitment to flexibility, transparency and affordability. Unlike traditional providers, Payless Power also offers prepaid electricity plans that allow consumers to control their consumption and expenses. With options that do not include long-term contracts or credit checks, customers appreciate the freedom to manage their energy consumption according to their budget and needs. There is a plan option that’s right for every Texan.
Additionally, Payless Power’s dedication to customer service sets it apart. From easy online account management to responsive support, users experience convenience at every step. Along with competitive rates and innovative energy management tools, Payless Power is emerging as the preferred choice for Texans looking for reliable and affordable electricity solutions. Read some of the recent reviews from past and present Payless Power customers.
I just love the service it helpse out alot
Response: Hi Raymon, Thank you so much for sharing your experience! It’s great to hear that the service has been a big help to you. We’re always listening to feedback like yours to understand what’s working well and how we can continue to support you even better. Your appreciation means a lot to our team, and we’re committed to making sure your experience stays just as positive moving forward. Published on September 18, 2025
Love the ease of use and daily updates, makes it very seamless to use
Response: Hi Quinn, Thank you for sharing your experience! It’s great to hear that the ease of use and daily updates are making things seamless for you. We designed the platform with simplicity and consistency in mind, so knowing it’s working well for you really reinforces that goal. Published on September 18, 2025
It is expensive but it’s good it u need it and can’t afford to put a deposit down.
Response: Hi Dachya, Thank you for sharing your thoughts. We understand that affordability is a key concern, especially when upfront deposits aren’t an option. It’s great to hear that our service was able to meet your needs in that situation. We strive to offer competitive rates that reflect the value and flexibility our customers are looking for. If you're ever curious about how our pricing compares, you can explore other providers at PowerToChoose.org — a helpful resource for reviewing options side by side. If you have any questions or need help navigating those choices, we’re here to support you! Published on September 17, 2025
Just signed up today. I’ll get back to you on how it goes. I only gave 4 stars because I couldn’t sign up online and it took 30 mins and 4 reps to complete the process. The 4 reps didn’t bother me but 30 mins was a little long. Smiling, Marc
Response: Hi Marc, Thank you for sharing your experience with us! We’re listening closely, and it’s helpful to know that while you didn’t mind working with multiple reps, the 30-minute sign-up process felt a bit long. That kind of feedback gives us a clear opportunity to improve. We understand how valuable your time is, and we’re actively working on streamlining our online sign-up process to make it faster and more convenient. Your insight helps us prioritize that effort. We’re excited to have you on board and look forward to hearing how things go from here. Published on September 16, 2025
Best electricity company I’ve had so far.
Response: Hi Hector, Thank you for sharing your experience! It’s great to hear that your time with us has been the best so far. We’re always listening to what matters most to our customers, and feedback like yours helps us stay focused on delivering reliable service and support. We understand how important it is to feel confident in your electricity provider, and we’re glad to know we’re meeting your expectations. Published on September 15, 2025
Great services and love the website easy to use
Response: Hi Ramiro, Thank you for sharing your experience! We’re thrilled to hear that you’re enjoying the services and finding the website easy to use. It’s great to know that the design and functionality are working well for you—that’s exactly what we aim for. Published on September 15, 2025
This was a very smooth process
Response: Hi Keshawn, Thank you for sharing your experience with us! It’s great to hear that the process felt smooth for you — that kind of feedback really matters. We’re always listening closely to what our customers say, and your comment reinforces the importance of making things easy and efficient from start to finish. It’s clear that a seamless experience makes a big difference, and we’re glad we could deliver that for you. Published on September 15, 2025
Super easy to use and always works great!!
Response: Hi Chyanne, Thank you so much for sharing your experience! It’s great to hear that the system has been super easy to use and consistently reliable for you. That kind of feedback really helps us understand what’s working well and where we’re making a difference. We’re always looking for ways to keep things smooth and intuitive, so knowing it’s meeting your expectations means a lot. Published on September 15, 2025
Great service, low rates and lasts a while!!!!!!!!!!!
Response: Hi Sativa, Thank you so much for sharing your experience! It’s great to hear that you’re enjoying the combination of great service, low rates, and long-lasting value — that’s exactly what we aim to deliver. We’re always listening for feedback like yours because it helps us understand what’s working well and where we can continue to grow. Published on September 15, 2025
Good job good job good job
Response: Hi Franqueshia, Thank you so much for your enthusiastic feedback—“Good job good job good job” truly made our day! We hear you loud and clear, and it means a lot to know that your experience stood out in such a positive way. Your words reflect the kind of service we strive to deliver every time, and it's incredibly rewarding to know we hit the mark for you. Published on September 15, 2025
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
