Payless Power Reviews
Read reviews from Payless Power customers
The service fee sucks but good overall!
Response: Thank you for your review, we appreciate your business. Published on January 31, 2025
I don’t like the dpp program only ever used it once Can’t use it again
Response: Thank you for reaching out to us, Mary. We understand you may have concerns with your current Deferred Payment Plan, and we would like to clear up any confusion. A customer can only set up one Deferred Payment Plan at a time, and another one cannot be set up until your prior one is paid off in full, AND your balance is positive after the previous one is paid off. You can request to pay off your Deferred Payment Plan early by speaking with one of our live representative as 1-888-963-9363 Published on February 05, 2025
Overdue charge was unnecessary
Response: Thank you for your feedback on this matter, Edward. We understand you may have concerns with the recent charges on your billing, and can see how it' can be frustrating if you feel you are being overcharged. Payless Power customers can view a breakdown of their recent billing via the My Account Portal at paylesspower.com If you have further concerns, please reach out to us at 1-888-963-9363 Published on February 05, 2025
Easy and fast low prices
Response: Thank you for the 5 star review! Published on January 31, 2025
Easy to keep up with payments and they are always improving their website and app. Great company!
Response: Thank you for rating us! We are proud to meet your expectations and appreciate your loyalty. Published on January 31, 2025
New customer and so far it’s good
Response: Thank you for your review. We are happy to be your retail electric provider! Published on January 31, 2025
Fast and easy to get set up. Customer service was very helpful explaining everything. I would recommend Payless Power to friends and family.
Response: Thank you for rating us! We are proud to meet your expectations and appreciate your loyalty. Published on January 31, 2025
Nice, love the service
Response: We appreciate the high rating! Published on January 31, 2025
Was fast and easy
Response: Thank you for your review, we appreciate your business. Published on January 31, 2025
Great service I would recommend for everyone
Response: Thank you for the 5 star review! Published on January 31, 2025
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
