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Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Your payment system is very simple. I Love it.
Response: We have been working really hard these last few months to create more convenient and simpler payment options for all of our customers!! We are thrilled you find these updates useful and we can't wait to continue our Payless Power journey together!! Published on April 04, 2018
Very convenient easy n well priced
Response: Being able to provide our customer with competitive prices and a quality services is our pride!! Giving our customers the tools to make the process more easy and fast is one of our goals!! Thank you so much for your support and your awesome review Jennifer!! Published on April 04, 2018
very easy to navigate
Response: Updating and improving our website to let you access and see everything related to your account with just one click it's awesome!! On the online website you can make super fast payments, see your daily statement, and a lot more!! Thank you so much for your fabulous review and we love have customers as good as you Jennifer!! Published on April 04, 2018
Good Service , i like the online payments! ????????
Response: Thank you so much for the awesome review Juan!! Everyday we keep searching for ways to improve our online website to make your journey easy and fast!! We are so happy that you like the new online features!! Providing you and all our customers with an excellent service is what keep us going!! Thanks for the support!! Published on April 04, 2018
Good
Response: We greatly appreciate you taking the time to give us such a good rating Saul!! We are elated to have great customers like you!! Published on April 04, 2018
Payment process easy
Response: Thank you so much for your excellent review Jamie!! We are so glad that our payment process is easy and we are happy to provide our clients with different ways to make their payments like online, Money Gram, the automated system, or with a live representative!! Published on April 04, 2018
Easy to navigate, more people friendly
Response: Everyday we keep improving our website to make it easy and fast as possible for our customers!! We are so glad that the new updates can make your journey with Payless Power simple!! Thank you so much for the awesome review Paul!! We are so happy to have customer as good as you!! :) Published on April 04, 2018
Service is very convenient and customer service representatives are extremely helpful, offer advice, and suggest solutions. Customers are concerned with maintaining electricity in their homes and sometimes need assistance in times of financial difficulties, and this company offers those solutions.
Response: Thank you Kelly Morris for your great rating. We are glad to hear that our service is convenient for you. We strive our best to help our customers and provide great tips on how to reduce electricity. Thank you for being a Payless Power customer! Published on April 04, 2018
I love that I can keep a tab on how much light is being spend a day
Response: We're glad we could provide you all the tools needed to make your experience as easy and efficient as possible!! Thank you for being such a great customer! Published on April 04, 2018
I love how easy it is to make a payment online and how fast our light was connected.
Response: Hi Sarah we thank you so much on providing your feedback. So happy we could provide you all the tools needed to make your experience as easy and efficient as possible!! Published on April 04, 2018
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
