New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Good
Response: We greatly appreciate you taking the time to give us such a good rating Saul!! We are elated to have great customers like you!! Published on April 04, 2018
Payment process easy
Response: Thank you so much for your excellent review Jamie!! We are so glad that our payment process is easy and we are happy to provide our clients with different ways to make their payments like online, Money Gram, the automated system, or with a live representative!! Published on April 04, 2018
Easy to navigate, more people friendly
Response: Everyday we keep improving our website to make it easy and fast as possible for our customers!! We are so glad that the new updates can make your journey with Payless Power simple!! Thank you so much for the awesome review Paul!! We are so happy to have customer as good as you!! :) Published on April 04, 2018
Service is very convenient and customer service representatives are extremely helpful, offer advice, and suggest solutions. Customers are concerned with maintaining electricity in their homes and sometimes need assistance in times of financial difficulties, and this company offers those solutions.
Response: Thank you Kelly Morris for your great rating. We are glad to hear that our service is convenient for you. We strive our best to help our customers and provide great tips on how to reduce electricity. Thank you for being a Payless Power customer! Published on April 04, 2018
I love that I can keep a tab on how much light is being spend a day
Response: We're glad we could provide you all the tools needed to make your experience as easy and efficient as possible!! Thank you for being such a great customer! Published on April 04, 2018
I love how easy it is to make a payment online and how fast our light was connected.
Response: Hi Sarah we thank you so much on providing your feedback. So happy we could provide you all the tools needed to make your experience as easy and efficient as possible!! Published on April 04, 2018
I like that I can see how much I am using
Response: We try to make every tool easy and accessable to our customers and are happy to know that you have found it successful. Published on April 04, 2018
I love how I can monitor my electricity usage on a daily basis via text message. The entire process is super easy from a simple phone call to set up to making a payment online.
Response: Having the ability to monitor your account with daily messages, have control, and make adjustments if necessary to benefit your pocket is something incredible! Being able to provide each of our clients with a service of excellence and super fast is what keeps us looking every day to update and improve our website and all our service! Also being able to provide a friendly and fast customer service is a source of pride for us! Thank you for your amazing review and support Glenna!! :) Published on April 04, 2018
I like that I can make my payment online it’s very helpful to me thank you.
Response: Good morning Cynthia, so happy we're able to help make your experience with Payless Power easy as possible!! Published on April 04, 2018
Great way to pay never had a problem with paying updates right when u click submit
Response: Thank you for the feedback do you know we offer autopay which allows you to have 20% flex discount just by keeping the balance above $35! :) Published on April 04, 2018
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
