New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Great job
Response: Thank you so much for such a positive review!! We are so thankful for customers like you Glenda!! :) Published on April 11, 2018
I enjoy how easy it is to pay with the phone app. Thank you
Response: Thank you Jason for taking advantage of our app. We work hard to provide easy and convenient ways to monitor and manage accounts. Your positive vibes are great motivation!!!!! Published on April 11, 2018
Great company.
Response: We are so delighted you love Payless Power as much as we love having you as a customer!! Thanks for the outstanding review Caitlin!! :) Published on April 11, 2018
You guys are wonderful customer service right on point
Response: Thank you Allicia! Customer Service is what were all about. Keep being a great customer and we will continue providing great service. :-) :-) Published on April 11, 2018
Easy and fast, one handed!
Response: Hi James! Thank you so much for the positive review!! We are so thrilled that we can provide you with an easy and fast service! We appreciate having customers as good as you, thanks for the support :) Published on April 11, 2018
Thanks paylesspower you always come in time on turning on the lights and saving money
Response: You're very welcome Emerald! We're glad to keep the lights on and saving money is what we're all about. Payless Power!!! Published on April 11, 2018
Great rates. Easy service
Response: Thank you so much for that excellent review Lisa! We are so glad we can provide our customers with a quality service that is simple and efficient and with competitive prices! Thank you so much for the review :) Published on April 11, 2018
Love this! Its fast, easy, and cheap!
Response: Fast, Easy and Cheap!!!! We work hard for our customers to have a great experience and greatly appreciate positive comments like yours. Please continue being an awesome customer for an awesome electric company. Published on April 11, 2018
I really like the ease of pay and customer service has been great. Will recommend to all my friends and family. Makes tracking and electric usage a breeze!! Thanks
Response: James you are truly a valued customer!!! Our goal is to make electricity easier to ensure customer satisfaction and it appears we have met that goal and will continue to give the best service we can in order to keep getting such AWESOME feedback!!!!! Published on April 11, 2018
I’m happy with my service
Response: One of our main goals is to keep our customers satisfied while providing the simplest, most affordable option when purchasing power, and we are so thrilled you are happy with your service!! Thanks for the great review Aleisha!! :) Published on April 11, 2018
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.