New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
I’m really happy with how user-friendly the website is.
Response: We are so happy you find the new updates simple and easy to navigate!! We are so thankful to have such great customers like you! Published on April 11, 2018
Such an easy way to get your electricity on!
Response: You're absolutely Right!!!! Thank you Natalie for being a valued customer. We will continue to provide excellence and ease of use to our customers. Published on April 11, 2018
This method of paying is so quick and easy! We absolutely love it!
Response: And we love you back Linda! We will continue to provide quick and easy services for our valued customers. ;-) Published on April 11, 2018
Convenient, convenient, convenient. Thanks
Response: Convenience is the KEY!!! When our customers have busy lives and don't need to hassle with their electric company we offer convenience and great customer service to ensure that it is easy to be a part of the Payless team. You're welcome Alicia! :-) Published on April 11, 2018
Wonderful experience. No complaints. Excellent rates.
Response: Thank you Michelle for the amazing review. Thank you for being a wonderful customer(: Published on April 11, 2018
So easy to use and I love the daily updates. Will continue to use!
Response: YES!!! Please continue to use our service Eileen we are happy to have you as a valued customer and will continue to make the Payless experience easy as pie for you! ;-) Published on April 11, 2018
Good company would recommend to families and friends..
Response: Thank you Irene for the recommendations we love knowing our customers are happy with our service. Thank you for being a great customer(: Published on April 11, 2018
Thank you I enjoy the freedom of making my pymt
Response: Thank you Ida for your feedback glad we can make your payment method much easier(: Published on April 11, 2018
Very happy with company.????
Response: Thank you Victor for your awesome review!! it's greatly appreciated(: Published on April 11, 2018
I am please with the service. I love that I’m alerted of my balance via text every morning.
Response: Thank you Margo for the awesome review. We are glad to hear that you enjoy the daily balance alerts,& are please with our service. Thank you for being a great customer(: Published on April 11, 2018
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.