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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
PaylessPower gives me a chance to pay a little or pay a lot (when I have extra money). I enjoy seeing the amount of electricity I use each day, even though it is approximately 3 days behind. I Love payless Power!!! 😉
Response: We love your fantastic review Kathy!! We like to give the control of how much power they use daily and how much money they can put towards the bill while managing their finances!!! We do bill 2 days behind because we have to wait for the tdsp to collect the data from the meter every 24 hours and then they give us the readings, and we in turn then send out the usage readings to our customers!!! Have a great day! :) Published on April 18, 2018
The best power company in the world. Daily usage updates, and payment processing a breeze!
Response: Thank you Quinetta for that amazing review!!! We are so happy you chose Payless Power as your electrical provider!! :) Published on April 18, 2018
I finally got the this payment method working. It wouldn’t work for over a year. Happy with it now.
Response: Thank you Judy for that amazing review!! We are glad that the payment option is now working for you, if you ever need assistance with the website and payment portal please feel free to call customer service at 888-963-9363!!! :) Published on April 18, 2018
I love this service I can keep track on my light usage in daily basis and it’s so easy to make a payment online
Response: Thank you Jessica for that fantastic review!! We are excited to be your electrical provider!!! :) Published on April 18, 2018
I like that I don’t get a monthly bill , I pay as I go when I have money to put in my account and I don’t have a due date . It’s good for me when you live check to check .. thank you for having this program.
Response: Thank you Blanca for that awesome review!!! We enjoy putting the power in the customers hands to control how much power they use daily and how much they put on the account!!! We are happy you chose Payless Power as your electrical provider!! :) Published on April 18, 2018
This is way easier to pay than calling in or going to a location to pay..two thumbs up!!
Response: Kudos to you Gerardo for that awesome review!!!! We are happy to be your electrical provider!!! :) Published on April 18, 2018
Extensions could be in proved when in negative balance you can provide at least three hours after 11am due for disconnect provided we call just a thought thank u
Response: Thank you Fernando for that fantastic review!!! Our grace period once an account is negative is 11am the following day. If for some reason a customer needs a few more hours to make a payment before a disconnection goes out please call our customer service line at 888-963-9363 so that we can possibly protect the account for a few hours as a one time courtesy!! :) Published on April 18, 2018
Great service but employees could be more friendly.So just do not ever forget a password or security code ,because they wont tell you nothing without it. And its sad because i have memory problems
Response: Thank you Charlotte for taking the time with your feedback!! We are sorry that you have had issues with customer service, we do not tolerate that. We have made changes to some of those policies so next time you call in you should not have that problem! :) Published on April 18, 2018
I absolutely love the ease of use with Payless Power. And the rates are incredible.
Response: We love having you as a customer Martha! We appreciate all the support! Thanks for the awesome review :) Published on April 17, 2018
simple, affordable, and easy to manage…
Response: Thank you so much for your awesome review! Remember Payless Power gives you the power to pay less! We are so happy to provide you and all our customers with the quality service they deserve! We are so thankful for the support and to have customers as good as you Decreasa! Published on April 17, 2018
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
