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Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Light price to high!
Response: Please note that Payless Power offers a bundled rate. By maintaining a balance above $35 you can save 20% off our standard rate! For any questions or concern please contact us at 888-963-9363. Published on August 06, 2019
I love it has real great service and also love the costumer service
Response: Thank you Rafael for the awesome feedback! Published on August 05, 2019
Real Good servicef
Response: Thank you Elijah for the review! Published on August 05, 2019
Just started and so far has been easy. Let’s see how long it takes to start up the electricity
Response: We look forward to having you as a new customer! Services can generally take between 4-6 hrs to connect. For any questions or concerns please contact us at 888-963-9363. Published on August 02, 2019
Process is fast.
Response: Thank you for the feedback it's greatly appreciated! Published on August 02, 2019
It’s a simple and easy process to make a payment through the online portal. I much rather submit a payment this way over listening to the automated system. Thank you
Response: Thank you for sharing Averi, Glad you find the online portal easy & convenient to use! Published on July 25, 2019
Its the first time used a prepay service but a like to much
Response: Isabel, We provide you all the tools needed to make your experience easy to understand & manage. If you ever have any questions or concerns please reach out to us at 888-963-9363 we'll be more than happy to help! Published on July 25, 2019
I wish I could switch to monthly billing like normal
Response: Thank you for commenting. Payless power at this time does not offer postpaid service. When we do launch postpaid service we will notify all customers who are interested in switching. Published on July 25, 2019
Very helpful thanks
Response: Thank you Heather for the feedback it's greatly appreciated! Published on July 25, 2019
Easy access thanks
Response: Glad you find the online portal easy to use! Thank you for the feedback! Published on July 25, 2019
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.