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Customer Care Hours
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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Easy and fast comes i. Hand when u need them
Response: Thank you for your 5-star review, Cory! We appreciate you being a loyal customer with Payless Power. Published on June 13, 2025
Great service i would definitely recommend
Response: Thank you for your 5-star review, Tomas. Payless Power appreciates your recommendation and thanks you for being a loyal customer. Published on June 12, 2025
Very simple and straightforward. No fuss
Response: Your positive feedback is greatly appreciated Jesse. We are glad that you found our intuitive pre-paid service simple and straightforward. Thank you for sharing your experience with Payless Power. Published on June 11, 2025
Great service, it does get more expensive during the summer days even though we don’t use more electricity but they are very reliable
Response: Thank you for your feedback! We’re glad to hear you find our service reliable—that’s something we take great pride in. We understand that summer electricity costs can be frustrating. Usage going up can usually be attributed to the weather outside. The more it heats up, the longer our air conditioners will stay on to cool the home to the desired temperature. You can view a breakdown of your usage at smartmetertexas.com to see when you are using the most electricity. If you ever have questions about your plan or ways to optimize your energy usage, we’d be happy to assist you. You can reach us anytime, including after hours, at Payless Power Contact Us. We appreciate your support and look forward to continuing to serve you! Published on June 17, 2025
Great service best one yet that I’ve tried I would recommend
Response: Thank you for your positive rating, Melinda! Payless Power appreciates your recommendation. Published on June 09, 2025
One of the best company’s EVER! Love the text messages/emails of my balance!
Response: Leslie, thank you for your 5-star review. Payless Power is overjoyed to hear that you are finding the daily updates a helpful resource to see your power consumption. Thank you for choosing Payless Power! Published on June 09, 2025
Payless power is the easiest way to have power fast and cheap
Response: We're excited to hear about your positive experience with Payless Power, Justin. Thank you for sharing your feedback! Published on June 06, 2025
Simple and comes very handy
Response: Thank you for your 5-star review, Damian. We appreciate your feedback and are overjoyed to hear that you have found our intuitive pre-paid service to be simple and handy for everyday convenience. Thank you for being a customer with Payless Power. Published on June 06, 2025
Excellent service
Response: Jacee, we are ecstatic to hear that your are enjoying our intuitive pre-paid service. Thank you for rating Payless Power! Published on June 06, 2025
Live it it’s the best when you need it
Response: We are thrilled to hear about your experience with Payless Power, Erick. Thank you immensely for your feedback. Published on June 05, 2025
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
