
Payless Power Reviews
Read reviews from Payless Power customers
Cool company to be with wish they had free weekends.. overall not a bad company to join.
Jetta R.
in Abilene
Published on February 01, 2025
Response: Thank you for the feedback it's great appreciated! Published on February 01, 2025
I really don’t understand no matter the amount of kwh I use, I’m still paying on average $14 a day, & no one is home for 15hrs out of 24hrs.. So I’m paying well over $300 a month in a 2br apt.. I really would like to go back to the original meters due to this smart meter being full of bs.
Derrick B.
in Fort Worth
Published on February 01, 2025
Response: Thank you for your feedback about this matter, Derrick. We understand that you have concerns over your current usage and billing, and know that it's important to have a full understanding of your billing. Payless Power charges customers based on the amount of electricity they consume, which is read from your meter by your local Transmission and Distribution Provider. Customers can always use the smartmetertexas.com website for an in-depth view of their consumption, with each day of usage being broken down to 15-minute installments. If you have any further inquiries or concerns, please reach out to us at 1-888-963-9363 Published on February 05, 2025
Enjoy paying as I go but, a bit too high right now
Bridgette S.
in Dallas
Published on February 01, 2025
Response: We are truly thankful for trying our service. We would like the opportunity to improve how we serve you and our other customers. Would you please reach out to us by phone or email, so that we can get more information on how to improve? Published on February 01, 2025
So far so good. I’m New I’ll update in a few weeks
Tanora S.
in Fort Worth
Published on February 01, 2025
Response: We look forward to having you as a new customer! Published on February 01, 2025
Very reliable and courteous
KRYSTAL J.
in Fairfield
Published on February 01, 2025
Response: Thank you Krystal for the 5 star review! Published on February 01, 2025
Thbak you so much for everything u guys do for us and for giving us tine to make our paynents during this time its freezing its hard to get work and making payments is a bit harder but thabks to you guys we are able to have power and stay safe in these weather conditions thank you !
Zayra M.
in Corpus Christi
Published on February 01, 2025
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on February 01, 2025
My experience was Fast, easy and very friendly, I would definitely refer anyone to use this service.. Customer service is a plus!!
Stephanie F.
in Uvalde
Published on February 01, 2025
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on February 01, 2025
Great service and cheap
Eric S.
in Houston
Published on February 01, 2025
Response: Thank you for being a Great customer! Published on February 01, 2025
Convenient. Efficient love it
JNIQUE W.
in Denison
Published on February 01, 2025
Response: Thank you for the 5 star review! Published on February 01, 2025
So easy and great service!!!
Megan M.
in Farmers Branch
Published on February 01, 2025
Response: Thank you for being a great customer! Published on February 01, 2025
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
Christine M. in Killeen
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
Julia L. in Webster
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
Kalandra H. in McKinney
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.