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Payless Power Reviews

Read reviews from Payless Power customers

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I had been using this company for years. Excellent service

Response: Hi Jose, Thank you for taking the time to share your experience. It’s clear that you’ve been a loyal customer for years, and we truly value the trust you’ve placed in us. Hearing that you’ve consistently received excellent service means a lot to our team. We work hard to maintain that level of care, and your feedback reinforces that we’re on the right track. Published on June 24, 2025

Very convenient

Response: Hi Jessica, Thank you for taking the time to share your thoughts with us. We’re glad to hear you found our service very convenient—that’s exactly the kind of experience we aim to provide! It’s always encouraging to know when things go smoothly, and your feedback helps us stay focused on what matters most to our customers. Published on June 24, 2025

It keeps me informed all the time

Response: Hi Emmanuel, Thank you for sharing your feedback! It’s great to hear that you feel consistently informed—that’s exactly the kind of experience we aim to provide. We understand how important it is to stay updated, especially when things move quickly. Your comment reassures us that our efforts to keep communication clear and timely are making a difference. Published on June 24, 2025

Awesome straightforward thank you.

Response: Hi Immanuel, Thank you for taking the time to share your feedback! It’s great to hear that your experience was awesome and straightforward. We truly value hearing from customers like you—it helps us understand what’s working well and where we can continue to deliver that same level of clarity and ease. Published on June 24, 2025

I like it a lot it’s easy pay

Response: Hi Tiashuna, Thank you so much for sharing your thoughts! It’s great to hear that you’re enjoying the experience and finding the payment process easy—that’s exactly what we aim for. We understand how important it is for things to be simple and convenient, especially when it comes to managing payments. Your feedback lets us know we’re on the right track, and it motivates us to keep improving. Published on June 24, 2025

Thank you for your service today me & my family really appreciate it you will be recommended to any one in need

Response: Hi LaQuita, Thank you so much for taking the time to share your kind words! We’re truly glad to hear that you and your family felt supported and appreciated during your experience with us. It means a lot to know that our service made a positive impact. Your recommendation is the highest compliment we could receive, and we’re honored to have earned your trust. Published on June 24, 2025

I recommend my friends and family

Response: Hi Lessle, Thank you so much for taking the time to share your experience and for recommending us to your friends and family! It’s clear that something about your interaction stood out in a positive way, and that truly means a lot. We understand how important it is to feel confident in the service you receive—and even more so when you’re sharing that experience with the people closest to you. Your recommendation tells us we’re on the right track, and we’re committed to continuing to provide the kind of care and support that earns that trust. Published on June 24, 2025

The process was quick, easy and straightforward.

Response: Hi Krystal, Thank you for sharing your experience with us! It’s great to hear that the process felt quick, easy, and straightforward for you. That kind of feedback really reinforces what we strive for every day—making things as smooth and efficient as possible for our customers. We’re always looking for ways to keep that momentum going and ensure every step of the journey feels just as seamless. Published on June 24, 2025

I Love them, they come through for me every time

Response: Hi Shaquille, Thank you so much for sharing your experience! It’s fantastic to hear that we’ve been able to come through for you consistently—that kind of trust means everything to us. We truly value your continued support and are always here to make sure you get the help you need, when you need it Published on June 24, 2025

Service has been great.

Response: Hi Valarie, Thank you so much for sharing your experience with us! It’s wonderful to hear that the service has been great—that kind of feedback truly energizes our team. We understand how important consistent, quality service is, and it’s clear that’s what you’ve experienced. Your satisfaction is exactly what we strive for every day. Published on June 23, 2025

*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.

About Payless Power

Payless Power wants to be your Texas electric company.

Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.

We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.