New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
.have always been very satisfied….your slogan at the end of each phone call should be…”HAVE AN ELECTRIFYING DAY”
Response: Thank you Linda we are over joyed to know that we are exceeding your needs! thank you for being an outstanding customer and truly have and electrifying day! Published on June 13, 2018
Awesome Service Awesome Rates!
Response: Thank you so much! Amazing customers like you make it all worth while! Published on June 13, 2018
Great and easy setup! Not confusing at all.
Response: Simple and easy is our goal, we strive to make you service as convenient as possible! thank you for allowing us to serve you! Published on June 13, 2018
Best prepaid ever!! They even give you the option to defer and repay vs disconnecting and leaving you in the dark
Response: Thank you so much Davida for your amazing feedback! Our Goal is to always provide the best customers with the best service, thank you for being the best part of Payless Power! Published on June 13, 2018
Will No Longer do the automated system anymore. Online is easier.
Response: It is so amazing to know the new customer portal is working to your convenience! Thank you for being a valued customer! Published on June 13, 2018
Everything is good and ok. Its the best prepaid electricity
Response: Thank you so much for your great review!...We thank you for being a loyal customer!! Published on June 12, 2018
This process was very convenient and helpful for me on the go! Thanks guys!
Response: Thank you so much for your great review!...We thank you for being a loyal customer!! Published on June 12, 2018
Extremely fast to add money to my account!!
Response: Outstanding! We are over joyed to know the new system is working for you like a charm! Published on June 12, 2018
Been using Payless power for years, easy and quick service. Never issues getting payments in and staff always helpful
Response: Mr. Whitlock thank you so much for your amazing feedback! We truly appreciate your commitment to Payless Power and we thank your for the opportunity to serve you! Published on June 12, 2018
Love how easy it is to navigate through the website
Response: We are delighted the recent updates we have implemented have made your overall power buying experience as painless as possible!! We believe in providing you the power to pay less, and we are more than happy to give you all the tools to ensure that!! Thanks so much for the outstanding review Marjorie!!! Published on June 12, 2018
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
