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Payless Power Reviews

Read reviews from Payless Power customers

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Great Company, Great Customer Service, Great Options and Love that you can monitor usage on a daily basis, OVERALL 100% Satisfaction Guaranteed

Response: Hi Charlene, Thank you so much for sharing your experience! It’s wonderful to hear that you’re enjoying the flexibility of our options and the ability to monitor your usage daily—that feature is designed to give you more control and peace of mind, so it’s great to know it’s making a difference. Your 100% satisfaction means a lot to us, and we’re thrilled that our team and services have met your expectations. Published on October 28, 2025

We are pleased with how easy it is to manage the account in this access

Response: Hi Roberto, Thank you for sharing your experience! It’s great to hear that managing your account has been easy and straightforward. We understand how important it is to have tools that work seamlessly, and we’re glad this aspect is meeting your expectations. Your feedback helps us stay focused on what matters most to our customers—simplicity and control. Published on October 28, 2025

Goodgoodgoodgoodgood

Response: Hi Eden, Thank you for taking the time to share your thoughts with us—your “Goodgoodgoodgoodgood” truly made us smile! 😊 It’s great to hear that your experience left such a positive impression. We’re always listening closely to feedback like yours because it helps us understand what’s working well and where we can continue to grow. Published on October 27, 2025

Easy and fast service

Response: Hi Amy, Thank you for sharing your experience! It’s great to hear that the service felt easy and fast for you—that’s exactly what we aim for. We understand how valuable your time is, and we’re glad we could deliver a smooth and efficient process that met your expectations. Published on October 27, 2025

Great Service Provider.

Response: Hi Wessel, Thank you for sharing your experience with us—it's wonderful to hear that you consider us a great service provider. We’re always listening closely to feedback like yours because it helps us understand what’s working well and where we can continue to grow. Your recognition means a lot to our team, and we’re glad our efforts made a positive impact. Published on October 22, 2025

So far so good. I hope your company give me and my family the assurance and service with need with no hustle

Response: Hi Victor, Thank you for sharing your thoughts with us. It’s great to hear that things are going well so far. We understand how important it is for you and your family to feel confident and supported—especially when it comes to service that’s smooth and stress-free. We’re committed to delivering just that: reliable care and clear communication every step of the way. Published on October 22, 2025

Good reliable light company

Response: Hi Eduardo, Thank you for sharing your experience! It’s great to hear that you’ve found our service to be reliable—that’s something we work hard to maintain every day. We understand how important it is to have a light company you can count on, and your feedback lets us know we’re on the right track. Published on October 21, 2025

Have had Payless power for over 2 years and they are amazing when it comes to communication with me and being able to reach out for extensions when needed.

Response: Hi Helena, Thank you so much for taking the time to share your experience! It’s clear that consistent communication and flexibility are important to you, and we’re glad to hear that Payless Power has been able to meet those needs over the past two years. We truly value your loyalty and are happy to know that our team has been able to support you when you’ve needed it most. Your feedback reinforces our commitment to making energy service simple, accessible, and responsive for customers like you. Published on October 20, 2025

Good company to use!

Response: Hi Darryl, Thank you for sharing your experience! It’s great to hear that you found us to be a good company to work with. We’re always listening closely to feedback like yours because it helps us understand what’s working well and where we can continue to grow. Your comment reinforces the effort our team puts into delivering reliable service, and we truly value your support. Published on October 20, 2025

Payless power is a great company that provides user friendly programs that makes it easy to use. thank you Payless Power for providing such great service.

Response: Hi Imelda, Thank you so much for sharing your experience! It’s wonderful to hear that you’ve found our programs user-friendly and easy to navigate. We understand how important it is to have a service that feels simple and reliable, and it means a lot to know that we’re delivering that for you. Your kind words motivate us to keep improving and providing the best service possible. Published on October 20, 2025

*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.

About Payless Power

Payless Power wants to be your Texas electric company.

Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.

We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.