Have always been pleased with the service. Been a customer for a little over a year. Have recommended to many and will continue
Response: Thank you Julie for the fantastic review!! We love that you have referred us to your friends and family! We look forward to continuing to be your electrical provider and hopefully the people you recommend too!! :) Published on April 18, 2018
Great Prices and Service!
Response: Hi Beverley! Thank you so much for your fabulous review! :) We are so happy to provide you with the best service in the area! Published on April 18, 2018
Easy! No problems! Convenient daily reminder of how much is left on your account! Been with this company for 4 years. A+
Response: Thank you Carla for that amazing review!! Glad that you are able to use the tools we provide for all customers so user friendly!! :) Published on April 18, 2018
Super quick and easy! The daily account balance text is a really helpful communication to maintain my account balance. As a repeat customer, I highly recommend Payless Power!
Response: Thank you Chris for that lovely feedback!! We are pleased that you continue to be a loyal customer to us and we look forward to always being your electric provider!!! :) Published on April 18, 2018
I love Payless Power! So quick and easy to review your balance and payment options as well as my daily text notifications on daily usage and informative tip suggestions on lowering your costs.
Response: And we love u Tamra!! Thank you so much for that wonderful review!! We are glad to hear that you are utilizing all the information we have available to customers and the tools to use!!! :) Published on April 18, 2018
Best service I’ve ever had!
Response: Thank you Jessica for that fantastic review!! We are glad that you chose Payless Power as your electrical provider!! :) Published on April 18, 2018
I really like the ability to monitor my power usage on a daily basis.
Response: Thank you Hector for that awesome review!! We are glad that you find being able to control how much power you use and how much you want to put into the account is beneficial to you and your family!! :) Published on April 18, 2018
Fast and easy to pay your light bill. Your able tell your balance quick by text on your phone. Great job !
Response: Thank you for your great job with this amazing review Franklin!! We are pleased that you find the website and payment portal so easy and quick to use!! Takes the guessing and stress out of your life when it comes to your electric bill!!! :) Published on April 18, 2018
Very simple and User friendly. I would definitely recommend Payless power.
Response: Hi Angela! We are so thankful that you a referring us, we really appreciate that! We are so proud to provide our customers with the best electric service in all Texas! Thank you for your time and for your fantastic review! Published on April 18, 2018
This is so much better than the previous system. I like: Mobile login, having my method of payment and account number stored. I miss the text messages coming in the morning. In the future it would be nice to setup alerts to only trigger when the account balance is below the discount level.
Response: Thank you Scharlette for that wonderful review!!! We are glad to see the payment portal is user friendly to you!!! If you would like to stop the daily messages being sent to by text we can set it up so that it will only go to your email. As of now we don't have the option to only message customers that want a reminder of low balance alerts, but we are always open to new ideas and will work on it!! :) Published on April 18, 2018