Payless Power Reviews

Kevin R. in Plano, TX
Published on May 01, 2026

Response: Thank you, Kevin, for taking the time to share your experience. Texas summers can definitely make electric usage hard to predict, so it’s great to hear that having clear insight into your power consumption has helped you avoid unexpected bills. Comparing that to a past summer bill of over $1,000 really highlights how important transparency and control can be. We’re glad Payless Power has provided a solution that works for you and appreciate your strong recommendation. — Payless Power Customer Care Published on May 01, 2026

Glen R. in Houston
Published on April 20, 2026

Response: Glen, thank you for reaching out. We hear your request for lights and understand how important it is to have power available when you need it. We acknowledge your concern and want to help determine what’s preventing service from being on. In many cases, issues like outages, account status, service start dates, or meter connectivity can affect electricity availability. Our customer service team is ready to assist and review your account details so we can identify what’s needed to restore service as quickly as possible. Please contact us directly at 888‑963‑9363, and a representative will work with you to address the situation. We appreciate you contacting us and look forward to helping get this resolved. Published on April 20, 2026

Aiden S. in Comanche
Published on April 17, 2026

Response: Hi Aiden, thank you for taking the time to share your review. We appreciate you highlighting how straightforward and helpful your experience was. Our goal is always to provide clear information and assistance that makes things easy to understand and efficient from start to finish. Your feedback lets us know we’re on the right track, and we’re glad the support you received met your expectations. If there’s anything else we can help with in the future, we’re here for you. Published on April 17, 2026

Karl W. in Desoto
Published on April 06, 2026

Response: Thank you for the 5‑star review, Karl Wesley. We’re glad the process was easy and straightforward. Published on April 06, 2026

Maria E. in Haltom City
Published on March 10, 2026

Response: Maria, thank you for sharing your 5‑star review and letting us know you need to add money to your account. I hear how important it is for you to take care of that right away, and we appreciate you reaching out. It sounds like you’re ready to make a payment, and we want to help make the process simple. You can add funds anytime through your online portal, the mobile app, or by calling us during business hours. If you ever need assistance after hours, you can always reach us using the contact options listed here: https://paylesspower.com/contact-us/. If there’s anything more you need, we’re here and ready to help! Published on March 10, 2026

Mike R. in Irving
Published on March 02, 2026

Response: Hello Mike, Thank you for sharing your feedback! We listened to your note about the easy signup experience, and we’re truly glad to hear that the process worked well for you. It’s great to know the convenience met your expectations, and we acknowledge how important a smooth start is when choosing an electricity provider. We empathize with customers who want quick, straightforward service, and we’re committed to continuing to deliver that level of ease throughout your time with us. If you ever have questions about your account, need help managing your service, or want to explore more ways to stay in control of your power usage, our team is here to problem‑solve with you anytime. For help after hours, you can always reach us through our contact page at: https://paylesspower.com/contact-us/ Thanks again for the 5‑star review—we’re excited to continue supporting you! Published on March 02, 2026

Laura L. in Fort Worth
Published on March 02, 2026

Response: Hello Laura,  Thank you for taking the time to share your experience with us. I’m listening to the situation you were facing, and it’s clear how stressful it must have been to deal with a service interruption while also being unable to make a payment due to the account restriction. I appreciate you highlighting how Tiffany stepped in quickly and helped bring clarity and calm to the moment. Your acknowledgment of the support she provided shows just how meaningful that interaction was, and we’re glad to know your service is now restored. If you ever need assistance again—whether during business hours or after—we’re always here to help. You can reach us anytime through our contact options at https://paylesspower.com/contact-us/. Thank you for being a valued customer and for the 5‑star feedback. Published on March 02, 2026

Christine W. in Wharton
Published on March 02, 2026

Response: Hello Christine, Thank you so much for sharing your experience with us! We’re really glad to hear that getting started felt quick, easy, and affordable for you. It means a lot that our process met your expectations and earned a 5‑star review. We’re always here to help make your service smooth and convenient, and if you ever need assistance—day or night—you can reach us anytime. Our after‑hours support options are available at: https://paylesspower.com/contact-us/. Thanks again for choosing Payless Power! Published on March 02, 2026

TRINECIA M. in Houston
Published on February 13, 2026

Response: Thank you so much for your 5‑star review! Hearing that everything was in “very good condition” truly means a lot to our team. It’s great to know that your experience reflected the level of service we work hard to provide every day. We appreciate you taking the time to share your feedback, and we’re always here if you ever need anything moving forward. If you have questions, want help reviewing your account, or simply need support, our Customer Care Team is ready to assist at 1‑888‑963‑9363, Monday through Friday, 9:00 AM to 5:00 PM. Thanks again for being part of the Payless Power family, Trinecia! Published on February 13, 2026