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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Great Service! Quickly accessible..
Response: Hi Timothy, Thank you for the 5-star review! We’re glad you found our service quick and easy to access—that’s what we aim for. We appreciate you choosing Payless Power and are here whenever you need us. For help after hours, please visit: https://paylesspower.com/contact-us/ Published on June 03, 2026
This company is a blessing for me right now
Response: Hi Cherish, Thank you for sharing your experience and for the 5-star review—we truly appreciate it! We hear how much our service is helping you right now, and it means a lot to know that Payless Power is making a positive difference for you during this time. Your feedback is important to us, and we’re glad to be able to provide a solution that meets your needs. We’re committed to continuing to deliver reliable, flexible service you can count on. If you ever need assistance or have questions, our team is here to help. For support after normal business hours, you can find ways to reach us anytime by visiting: https://paylesspower.com/contact-us/ Thank you again for choosing Payless Power—we’re grateful to have you as part of our community! Published on June 03, 2026
Very easy to navigate the online app to use and find what you need or looking for.
Response: Hi Domingo, Thank you for sharing your experience and your 5-star review—we really value your feedback! We hear that you found the online app easy to navigate and helpful when looking for what you need. That kind of convenience is exactly what we aim to provide. It’s great to know the app is working well for you, and we appreciate you highlighting that. Your input helps reinforce the importance of keeping our tools simple, clear, and user-friendly for all customers. If you ever need assistance or have questions, our team is always ready to support you. For help after normal business hours, you can find ways to reach us anytime by visiting: https://paylesspower.com/contact-us/ Thanks again for choosing Payless Power—we’re glad to have you with us! Published on June 03, 2026
Would recommend
Response: Hi Jessica, Thank you for taking the time to share your 5-star review and recommendation—we truly appreciate you choosing Payless Power! It’s great to hear that your experience has been a positive one. Feedback like yours lets us know we’re on the right track in delivering convenient, prepaid electric service without deposits. If you ever need assistance or have questions in the future, our team is here to help. For support outside of normal business hours, you can find ways to reach us anytime by visiting: https://paylesspower.com/contact-us/ Thanks again for recommending us—we’re glad to have you as part of the Payless Power community! Published on June 03, 2026
Haven’t had any issues with my payments
Response: Thank you for your 5-star review Amy! We appreciate you taking the time to share your experience. We’re pleased to hear that your payments have been smooth and that you haven’t run into any issues—providing a simple, reliable experience is exactly what we aim for. If you ever need assistance or have questions, our team is here to help. You can reach us anytime, including after hours, through our contact page at https://paylesspower.com/contact-us/ or by calling (866) 963-9353. Thanks again for choosing Payless Power! Published on June 03, 2026
Best service company I’ve ever had. Grateful for finding this company
Response: Hi Debra, Thank you so much for sharing your experience and for the 5-star rating. Hearing that we’re the best service company you’ve worked with means a lot to our entire team. We’re glad you found us and that we could deliver the kind of service that stands out. We’re committed to keeping that same level of care and reliability for you on every visit. If there’s ever anything more we can do, we’re here for you. Grateful to have you as part of our community! Published on June 02, 2026
Unsatisfied with custermer services
Response: Thank you for taking the time to share your feedback Lionel. We hear your concern about your experience with our customer service and appreciate you bringing it to our attention. We understand how important it is to receive clear, timely, and helpful support, and your experience did not reflect the level of service we aim to provide. Your feedback helps us identify opportunities to improve and better serve our customers. We’d like the opportunity to make this right. Please reach out to our team so we can review your account and address any concerns directly. You can contact us at (866) 963-9353, or visit our contact page for additional options, including how to reach us after hours: 👉 https://paylesspower.com/contact-us/ We value your business and look forward to assisting you further. Published on May 28, 2026
Thank you! You guys are great. No hassles thank again
Response: Hi Leonide, Thank you for your kind words. It’s great to hear that your experience has been smooth and hassle-free—that’s exactly the kind of service we aim to provide every time. We’re glad everything worked out easily for you and that our team could deliver the level of support you were hoping for. Feedback like yours lets us know we’re on the right track. We’ll continue working to keep things simple, reliable, and convenient for you. If there’s ever anything you need along the way, we’re always here to help. We truly appreciate your support! Published on May 27, 2026
I am a new customer. Just signed up today. Fast, and user friendly to get started online without the hassle of having be on the phone with someone. Not knowing if you’re going to actually get a real live person or, AI. Thank you Payless Power.
Response: Hi Beverly, Thank you for sharing your experience as a new customer. It’s great to hear that getting signed up was fast and user-friendly, especially without the need to spend time on the phone wondering what kind of support you might reach. That kind of smooth, hassle-free start is exactly what we aim to provide, and your feedback lets us know the process delivered the convenience and clarity it should. It’s important that you feel confident and in control right from the beginning. As you continue with us, we’ll keep working to make every step just as simple and reliable. And whenever you do want assistance, you’ll always have support available to help you when you need it. Welcome to Payless Power—we’re glad to have you with us! Published on May 27, 2026
Thanks for the help omg I was freaking out when I couldn’t pay all because of the biking address lol.
Response: Hi Thearika, Thank you for sharing your experience. It sounds like that payment situation caused a moment of stress, and it’s great to hear things were sorted out and you got the help you needed. We’re glad our team was able to step in and make the process clear and manageable for you, even with the address issue. Situations like that can feel overwhelming, and having quick, effective support makes all the difference. We’ll keep working to ensure everything—from payments to account details—stays as smooth and straightforward as possible. If you ever run into anything else or need assistance, we’re always here to help. We truly appreciate your feedback! Published on May 27, 2026
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.