Payless Power Reviews
Read reviews from Payless Power customers
I THINK ITS SAD THAT YOU DONT GIVE YOUR CUSTOMERS TIME TO GO AND MAKE A PAYMENT ON THEIR SERVICE AND YOU TURN THEM OFF, KEEPING IN MIND THE ACCOUNT IS NEGATIVE EIHTER WAY SO WHY TURN OFF THE SERVICES THE DAY OF AND NOT GIVE YOUR CUSTOMERS THAT WORK AND HAVE JOBS A CHANCE TO MAKE A PAYMENT ON THEIR ACCOUNTS….
Response: Payless Power appreciates you for taking the time to leave us your feedback on this matter, Shungetta. We understand that you have concerns about the options you may have available when attempting to avoid a disconnection, and know that having your services disconnected may be frustrating and stressful for you. Payless Power customers are responsible for making timely payments to keep their account balances above $0, or else services will be disconnected for non-payment. We will notify customers of their low or negative balance when they receive their billing in the morning. From there, customers must make a payment to bring their balance positive $20 should they be negative, or request for payment assistance, if those options had not been utilized already while the balance was negative. You can request for Account Protections until 8pm or a Deferred Payment Plan via the My Account Portal at paylesspower.com If you have any questions or concerns, reach out to us at 1-888-963-9363 Published on February 17, 2025
I love the service it’s just great
Response: Thank you for your review, Raymon! Payless Power is proud to be the electricity provider you choose to rely on. Published on February 17, 2025
Very reliable service, and easy payment methods
Response: Thank you for taking the time to leave Payless Power your rating and review! Published on February 17, 2025
This process was quick and convenient since I work a lot
Response: Thank you for leaving us a high rating! Published on February 17, 2025
Not bad at all, and it just daily updates, which helps me regulate my usage
Response: Thank you for rating and reviewing Payless Power! We're thrilled to hear that our daily billing and usage notifications help you take control of your electricity consumption. Published on February 17, 2025
Its easy to understand and easy to manage
Response: Thank you for taking the time to leave us your feedback! Payless Power always strives to provide customers with convenient electricity services. Published on February 17, 2025
Expensive! 140 weekly is crazy
Response: Thank you for taking the time to leave us your feedback on this matter Yesenia. We understand that you may have some concerns with your recent charges and billing, and can understand this may be confusing or frustrating if you don't understand why you are receiving these charges. Payless Power bills you based on the amount of electricity that your home has consumed. With your daily billing notification, we include the amount of kWh consumed on that given date. You can also review a breakdown of your billing on the My Account Portal at paylesspower.com where you can see what charges were applied to your billing. If you have any further questions or concerns, please reach out to us at 1-888-963-9363 Published on February 17, 2025
Always makes sure any questions are answered and any problems are fixed. Thank you payless power!
Response: We appreciate your rating! Payless Power is always eager to provide customers with the assistance they need for their electricity services. Published on February 17, 2025
I have used Payless power for at least 10 years. I absolutely LOVE the service and price. I always recommend Payless power and will ALWAYS use and recommend them!!!
Response: Thank you for taking the time to review and rate Payless Power! We are honored to provide your home with electricity services that you love for 10 years and onwards. Thank you for being a Payless Power customer! Published on February 17, 2025
Fastest light company to turn lights on
Response: Thank you for giving Payless Power a high rating! Published on February 17, 2025
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
