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Payless Power Reviews

Read reviews from Payless Power customers

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We have plans to support you and your energy needs

Very easy to use

Response: Thank you Jeri for the feedback it's greatly appreciated! Published on November 28, 2022

The process is easy going!

Response: Glad we can make your process easy as possible! Published on November 15, 2022

Thanks Payless Power!🤗

Response: Thank you so much for being a great customer! Published on November 08, 2022

It was easier to get started than I thought it would be.

Response: Glad we can make your online enrollment easy and convenient as possible! Published on November 01, 2022

I don’t want a pay as u go

Response: Ms Bgoya- Your comments state that you do not want pay as you go service. Its not good to feel like you are stuck with an product that doesn’t work for you. However you can treat your plan like a post paid plan . Once you have completed your first month we can help you estimate what a month’s worth of charges might be so you can make single large monthly payments as you would if you had a post paid plan. We will also be adding post paid service at the beginning of the year and you are welcome to apply for approval as soon as it is available. Call us at 888 963 9363 for more details. Published on October 24, 2022

Th two daily emails are really annoying. I would prefer just being able to make a monthly deposit for cover a normal month’s energy use, and if use were more than normal, one email would suffice to add to my account balance. My husband and I just moved to Houston and have so many other issues to occupuy our computer and patience that we would like not to be spending our energies on excess emails that are not wanted.

Response: Mrs. De Stefano- Thank you for your feedback we will consider it when planning upgrades to our system. In the mean time , you can choose to only receive texts or emails instead of both. Please contact us at 888 963 9363 or via email through your customer portal to update your communication preferences. Published on October 20, 2022

Good system to work with.

Response: Thank you Aria for the feedback it's greatly appreciated! Published on October 13, 2022

I’m new to PayLess Power. I’ll reserve my experience for future encounters. However, the setup process & direct customer service from Ann was great! I’m a landlord and look forward to doing business with this provider. There’s easy usage for temporary services needed until new tenants move in.

Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on October 04, 2022

Easy payment system

Response: Thank you so much for sharing your service experience! Published on October 04, 2022

Convenience and fast

Response: Thank you so much for the feedback it's greatly appreciated! Published on September 27, 2022

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*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.

About Payless Power

Payless Power wants to be your Texas electric company.

Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.

We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.

Our Awards
Texas Electricity Ratings award
Top 3 Best REP in Texas - 2024
Innovator Awards
The Best Place for Working Parents
NICE/inCONTACT award
Best Cloud Implementation
Texas Electricity Ratings Award
Gold Tier Award - 2023