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Payless Power Reviews

Read reviews from Payless Power customers

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Great electric company. Very reasonable.

Response: Thank you so much for being a great customer! Published on March 01, 2021

Easy and fast payment.

Response: Glad we can make your payment method easy as possible! Published on February 24, 2021

Easy and great service!

Response: Thank you so much for the feedback it's greatly appreciated! Published on February 24, 2021

Easy to make a payment & keeps you updated on your balance

Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on February 24, 2021

Easy and great service!

Response: Thank you Jacob for being a great customer! Published on February 24, 2021

Yes I am customer and very happy to be . They are nice and understanding on the phone and automatically too os very helpful. I am very happy and please to be with payless power.

Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on February 24, 2021

Just joined but very pleased so far. Thank you.

Response: We look forward to having you as a new customer! Published on February 24, 2021

when are they going to update my account balance I had no light in and out of light but my bill just kept going higher Please and Thank You

Response: Argentina- You are asking when your account balance will be updated since your lights were off and on and the daily charges kept getting higher and higher. First let me say that we realize this is not good but we do have processes in place to get this correct and to prevent you from being affected until its fixed . A representative will be reaching out to you but I also encourage you to call us at 888 963 9363. We have options for customers in your exact situation. Published on February 23, 2021

Fast, friendly and easy to understand. I’ve never had to ask for a manager.

Response: Thank you Krystal for the feedback it's greatly appreciated! Published on February 22, 2021

We enjoy the convenience of a pay as you go plan rather than a monthly bill.

Response: We are truly thankful for you as a customer and we thank you for taking the time to leave a review for our company. Published on February 22, 2021

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*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.

About Payless Power

Payless Power wants to be your Texas electric company.

Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.

We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.

Our Awards
Texas Electricity Ratings award
Top 3 Best REP in Texas - 2024
Innovator Awards
The Best Place for Working Parents
NICE/inCONTACT award
Best Cloud Implementation
Texas Electricity Ratings Award
Gold Tier Award - 2023