Payless Power Reviews
Read reviews from Payless Power customers
Has been a very reliable company. Easy to deal with and good rates
Response: Thank you for giving our services a high rating! Payless Power is always proud of the affordable and convenient electricity it can provide to customers like you. Published on February 25, 2025
Exelent service
Response: Thank you for giving us a high rating! Published on February 25, 2025
F’n joke one minute its two dollars a day the next minute it’s $15 a day when nobody’s even here and it’s only a 500 square-foot apartment and it’s only me here. I don’t even have to have the heat or the AC on and all of a sudden I’m getting charged eight dollars a day give me a break. You guys need to give me a breakdown of what I actually paid to you and what is actually owed because you guys don’t fix anything and then 30° weather you’re gonna shut the electric off. It’s never consistent no matter what I do. Not only do you shut it off, but I can’t even reach out to and get a hold of anybody to get it turned back on so now I have to sit here and 30° weather with my electric off that’s awesome. You guys are awesome. Pretty sure there’s laws against that.
Response: Thank you for taking the time to leave your feedback on this matter, Tricia. We understand you have some concerns with your recent electricity billing as well as disconnections, and we know that this sort of situation can be overwhelming and frustrating for you. Payless Power charges you based on the amount of electricity your home consumes. This amount is included with the billing notification you receive each day. You can review your billing through the My Account Portal at paylesspower.com Here, you can see a breakdown of the charges you have received with your billing. Customers will have their services disconnected whenever their balances reaches below $0 and a payment is not made in due time. If you need additional time to make a payment, you can always see if you are eligible for a same-day Account Protection or a Deferred Payment Plan via the My Account Portal. If you have any other questions or concerns, you can contact us at 1-888-963-9363 Published on February 25, 2025
love the pay for what you use! wish my account wouldn’t let me go negative but appreciate always not being disconnected.
Response: Thank you for taking the time to rate and review our services, Rose! Did you know that you can enroll a credit/debit card into making automatic payments, so a payment is made the moment your balance gets low? You can do this via the My Account Portal at paylesspower.com If you have any questions, feel free to reach out to us at 1-888-963-9363 Published on February 25, 2025
Wtf????? Why is my bill so high why do you keep taking so much on a daily basis you’re taking $12 and then you’re taking $15 and then you want to shut my power off when it is 32°. Are you freaking kidding me?
Response: Thank you for taking the time to leave us your feedback on this matter, Patricia. We understand that you have some concerns over recent charges you have received, and know that billing can be frustrating if you do not understand these charges. Payless Power will bill customers based on the amount of electricity they have used, and we include the usage amount in our daily billing notifications. Customers tend to consume more power during the colder weather, as the lower temperature forces appliances to work harder than they normally would. Your billing can always be accessed and reviewed via the My Account Portal at paylesspower.com Here, a breakdown of your charges is available to you. If you have any further questions or concerns, feel free to contact us at 1-888-963-9363 Published on February 25, 2025
Quickest easiest company I’ve had
Response: Thank you for taking the time to rate and review Payless Power! Published on February 25, 2025
Quickest easiest I’ve had. It’s been expensive but aren’t they all.
Response: Payless Power appreciates you for your high rating! Published on February 25, 2025
I love Payless power,their convenient fast great customer service they put their customers first their response time is great they get out there to get your lights cut on in no time you don’t have to wait there’s no problems no issues that just have a great service all the way around
Response: We appreciate you for taking the time to leave us a high rating and review! Payless Power always strives to provide customers with affordable and convenient electricity services. Published on February 25, 2025
Worth it I would recommend it everyone
Response: Thank you for your high rating and your recommendation! Published on February 25, 2025
Great customer service
Response: Thank you for rating Payless Power! We are thrilled to provide you with excellent customer service for your electricity needs. Published on February 25, 2025
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
