Payless Power Reviews
Read reviews from Payless Power customers
For connecting for the first time was really fast and easy in les than 2 hours i had my power and the payment method is easy fast and secure
Response: Thank you so much for sharing your service experience! It's greatly appreciated! Published on June 13, 2023
Fast and easy great rates and service!!!
Response: Thank you so much for being a great customer! Published on June 13, 2023
It”s Different from what i”m used to ,, But I like it so far.. Thanks..
Response: We like Different! Thank you so much for the feedback it's greatly appreciated! Published on June 13, 2023
It is a very good service.
Response: Thank you Brenda for the feedback it's greatly appreciated! Published on June 13, 2023
Love this company!
Response: Thank you for the 5 star review! Published on June 13, 2023
Muy buen servicio, aunque deberían tener planes variedades de planes, pero por lo demás muy bueno y rápido
Response: ¡Gracias por darnos 5 estrellas! Nos enorgullece saber que Payless Power llena sus expectativas y que está satisfecho con nuestro servicio. Published on June 13, 2023
Payless Power is Awesome and Fantastic in Customer service I couldn’t choose anyone better Payless Power you are number one in Customers Satisfaction Thanks You Payless Power!😄😄😄😄🙏🙏
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on June 13, 2023
My review rating is a 3 star rating due to the fact that when I called customer service support to improve or change my status of my electric bill the representative messed up my new status that has me paying more like I’m month to month. I want to get this resolved.
Response: Mr Wilson- I supervisor will call you shortly to cover the best plan options in your area. 888 963 9363. Published on June 13, 2023
First of all payless power has incompetent team in their organization I’ve opened account with them to get the services for my rental property, I’ve deposited $200 and they have stole money from my account and settle other account, Other account was cancelled with 30 days notification with all dues cleared. Payless power is a fraudulent company in terms of accounting. I will notify the authorities to take action against them and submit my review ever where to notify about their stealing habbits
Response: Mr Ali- You comments state that you that that funds on your currently account are being transferred inappropriately to settle debts on prior accounts. We have responded to your emails regarding this matter. If you still have additional concerns, please contact us at 888 963 9363 for mire details. Please note that each account associated to you was set up as a fixed rate plan with a contract and these contracts include an early termination fee in the terms. In years past we offered variable rate plans with no early termination fee but that has no bee the case for about a year at this point . Du to this, notify us 30 days in advance that you are planning to terminate service would not result in the early termination fee being waived. If you can show that you have moved from your residence, then the terms of the contract would no longer apply. As you have multiple accounts and different addresses the assumption is that you are a landlord or property manager. At this time, Payless Power may not be a good option for you to provide temporary service to your rental properties due to the early termination fee. 888 963 9363 Published on June 06, 2023
I had credit card fraud and the card I was using was replaced. I received no notification that my power was being shut off at 9pm after business hours for a $0.15 past due balance. I went online and paid $150 as soon as I became aware of the issue. A text or call would have been appropriate. All the food in my fridge is going to spoil. I’ll be canceling my contract with Payless power tomorrow. I don’t care about the cost, this is the most unreasonable power company I’ve ever dealt with. You’re trash.
Response: Hello- Your comments state that you cancelled your card due to fraud and this result in your Payless Power payment not being applied. You also state that you did not received notifications that you were facing disconnection. This is a very serious situation so the first this that should be done is to confirm that your phone and email on your account are correct, We do show that daily notifications including low balance warnings have been issued on schedule so please contact us at 888 963 9363 to confirm/update the best ways to reach you. 888 963 9363. Published on June 06, 2023
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
