Payless Power Reviews
Read reviews from Payless Power customers
DO NOT MAKE THE MISTAKE of using this bs of a company as a service provider! They are scammers!!!!!! For one the daily rate starts at 1 amount and DRASTICALLY increases shortly after! I ended services on my last moving day after extending the service for 1 day! The $21 was paid to end this extension agreement and everyday there after they have continued to charge me illegally by resubmitting an extension contract I provided no verbal or electronic agreement. I have contacted an attorney to handle the matter! PLEASE CHOOSE ANOTHER ELECTRIC PROVIDER! This company is a complete scam and I will be posting this review on every platform they have MULTIPLE TIMES to warn other potential victims!!!
This company doesn’t mean any good I’ve been with them for months and for months my kids and I have suffered due to disconnections after overly paying time after time I have filed to the courts on this matter it’s rediculous and disheartening. The free nights from 9pm to 6am is a damn scam they will have you behind payments every week. Do NOT go here for electricity you will be sorry like me.
Response: Ms Huff- To recap you are stating that you feel that you have been overcharged and you feel that free nights and weekends are a scam. We do see that you have been with us since the spring and that you enrolled online . You are currently in good standing as a customer. There must be some confusion regarding free nights a weekends because Payless Power does not offer and has never offered that promotion. If you log into your MyAccount Customer Portal and review “My Documents” the Electricity Facts label will outline the terms of your plan. 888 963 9363 Published on July 31, 2023
Hi Payless Power Team, Hope you are doing well! I had requested to close my account on 5th July however I could see some charges even beyond that date which led my account balance to be negative. Please wave off those charges and close my account if not already done. I have emailed proofs to your customer support email ([email protected]) for your reference on 13 July 2023. Please correct this issue and remove any dues showing up on my account. Best, Harsh
Response: Hello Harsh- Thank you for your inquiry. Please note that Payless Power bills 2 days in arrears. The last charges that you received consist of the billed usage from the last full day prior to your move-out date as well as any reconciled charges from your final meter read. Please visit your Payless Power My Account Portal for an itemized breakdown or call us at 888-963-9363 with any questions and to settle the final balance due. Published on July 31, 2023
Why was I required to pay a $75 minimum connection balance to start service? Other electrical companies do not do this.
Response: Mr. Diaz- Thank you for your question. Payless Power offers pre-paid electric service with no credit check or deposit. In order to start service though a pre-payment is required. For your plan, the minimum payment required to begin service is $75. These funds are applied instantly to your account for your usage, unlike a deposit which would be held for the term of your initial contract to guard against non-payment . Published on July 31, 2023
Super easy to make payments !
Response: Glad we can make your payment method easy as possible! Published on July 18, 2023
Is the best light, I so grateful with it
Response: Thank you for rating Payless Power 5 Stars!! Published on July 18, 2023
Easy to use hopefully power is turned on quickly also
Response: Thank you for the feedback. We can get service connected within 4-6 hours. Please call at 888-963-9363 for any more questions or concerns. Published on July 18, 2023
have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them .
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on July 18, 2023
excelent service
Response: Thank you for the 5 star review! Published on July 18, 2023
Very easy and practical usage of application for payment
Response: Thank you so much for your feedback it's greatly appreciated! Published on July 18, 2023
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
