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Payless Power Reviews

Read reviews from Payless Power customers

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Really great service

Response: Thank you for being a great customer! Published on March 06, 2024

My husband and I had to go apartment hunting very quickly, and my sister gave us this company’s info. In one setting, we had lights and we moved into our new apartment in 72 hours.

Response: Glad we can help! Thank you so much for choosing us to be your provider we look forward to having you as a new customer! Published on March 06, 2024

Easy process. Straightforward and no nonsense. Pleased.

Response: Thank you so much Ashley for taking time to provide your feedback! Published on March 06, 2024

this is so good for teenagers who are starting their lives and learning how to keep track of bills and practice paying bills in time. I highly recommend!

Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on March 06, 2024

Transparent and user friendly. Would recommend to anyone.

Response: Thank you so much for the 5 star review! Published on March 06, 2024

Proceed pretty easy

Response: Glad we can make your experience easy as possible! Published on March 06, 2024

Easy & simple love it here

Response: Thank you Israel for the feedback! Published on March 06, 2024

This is my first time having prepaid lights and I’m really enjoying having them. I like being able to track my usage daily. I like being able to add however much I can afford to my account.

Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on March 06, 2024

Service was quick and easy. And there when I needed them

Response: Thank you so much for the 5 star review! Published on March 06, 2024

I like your company. I like the email updates, this let’s me know my electricity I consumption and how I can save. One thing I would like to see is how to pay the amount we can afford and not be imposed a certain amount. I there is a reason for this option I would like to know.

Response: Ms. Ramirez- Thank you for your comments. Payless Power does have certain payment rules and these are generally in place to ensure that the customer’s payment is enough to ensure service. If your account balance is positive, you can make payments as small as $20.00 Please keep in mind there is a fee of $4.95 to post a payment less than $150 on some plans but on most plans this only applies to payments under $75.00. Published on February 19, 2024

*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.

About Payless Power

Payless Power wants to be your Texas electric company.

Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.

We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.