
Payless Power Reviews
Read reviews from Payless Power customers
Great company and very easy to work with!
Sharon R.
in Pasadena
Published on February 26, 2025
Response: Thank you for taking time to review our services! Published on February 26, 2025
Very good service
Ronald W.
in Stafford
Published on February 26, 2025
Response: Payless Power appreciates your rating and review! Published on February 26, 2025
The service is good, the process is good, but the prices are high
Ariel E.
in Mission
Published on February 26, 2025
Response: We appreciate you for taking the time to review our services and leave your feedback. If you have concerns with the pricing and billing our services, you can reach out to us at 1-888-963-9363 Published on February 26, 2025
Fast an easy thank you
Rafael A.
in Fort Worth
Published on February 26, 2025
Response: We appreciate your rating and look forwards to servicing your home! Published on February 26, 2025
Super simple payment processg
Mary T.
in Houston
Published on February 26, 2025
Response: Thank you for giving Payless Power a high rating! Published on February 26, 2025
I love this light company and the stability that it gives me..it basically let’s you control what you can pay at that time..just make sure your account is always active..if disconnected it is a reconnection fee.
Melodie J.
in Houston
Published on February 26, 2025
Response: Thank you for taking the time to leave us a high rating and review! We are always eager to help customers like you make sure they can control of their usage with our services! Published on February 26, 2025
Awesome thank you got everything done that I needed to get dine
Justin B.
in Westminster
Published on February 26, 2025
Response: Thank you for taking the time to leave us a rating. If you have any questions or concerns, feel free to contact us at 1-888-963-9363 Published on February 26, 2025
This company is bull, they make it hard to get ahold of , on the web or phone , I made a payment , received a txt of restore and nothing no electric can’t get anyone on the phone at all voice automated bull, over charge you , customer service is the last thing they are worried about …and if u had a emergency good luck trying to get someone to get on the phone ..company sucks worst people I have had to deal with choose someone else that cares about u as a customer , because they don’t give 2 about if u are in the dark or not even if I paid
David G.
in Abilene
Published on February 26, 2025
Response: Thank you for taking the time to reach out to us about this issue, Davide We understand that this is an urgent matter, and we can understand how this experience may be frustrating for you. We did send out the reconnect order when the payment was made. AEP Texas is having an issue on their end where they did not receive the order. We will waive the reconnect fee so you will not be charged the $30. Keep in mind that you can call to speak with a live representative Monday through Friday, from 9:00 AM to 5:00 PM. We also have after-hours email assistance available during these time windows: 5:00 PM to 9:00 PM Monday through Friday 9:00 AM to 5:00 Pm on Saturday 11:00 AM to 8:00 PM on Sunday Please let us know if we can be of additional assistance at 1-888-963-9363 Published on February 26, 2025
Very adjustable to my payments 10/10
Joanna B.
in Laredo
Published on February 26, 2025
Response: Thank you for rating and reviewing Payless Power! Published on February 26, 2025
I am pleased with the service, no contact and commitment.
Jane F.
in Houston
Published on February 26, 2025
Response: Thank you for leaving us a rating! Payless Power is thrilled to hear you are satisfied with our services. Published on February 26, 2025
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
Christine M. in Killeen
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
Julia L. in Webster
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
Kalandra H. in McKinney
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.