New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
this is so good for teenagers who are starting their lives and learning how to keep track of bills and practice paying bills in time. I highly recommend!
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on March 06, 2024
Transparent and user friendly. Would recommend to anyone.
Response: Thank you so much for the 5 star review! Published on March 06, 2024
Proceed pretty easy
Response: Glad we can make your experience easy as possible! Published on March 06, 2024
Easy & simple love it here
Response: Thank you Israel for the feedback! Published on March 06, 2024
This is my first time having prepaid lights and I’m really enjoying having them. I like being able to track my usage daily. I like being able to add however much I can afford to my account.
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on March 06, 2024
Service was quick and easy. And there when I needed them
Response: Thank you so much for the 5 star review! Published on March 06, 2024
I like your company. I like the email updates, this let’s me know my electricity I consumption and how I can save. One thing I would like to see is how to pay the amount we can afford and not be imposed a certain amount. I there is a reason for this option I would like to know.
Response: Ms. Ramirez- Thank you for your comments. Payless Power does have certain payment rules and these are generally in place to ensure that the customer’s payment is enough to ensure service. If your account balance is positive, you can make payments as small as $20.00 Please keep in mind there is a fee of $4.95 to post a payment less than $150 on some plans but on most plans this only applies to payments under $75.00. Published on February 19, 2024
So easy to setup
Response: Thank you Megan for the 5 star review! Published on January 20, 2024
Awesome service
Response: Thank you for being an awesome customer! Published on January 20, 2024
Easy process, easy to understand, EFL was well broken down
Response: Glad we can make the enrollment process easy as possible! Published on January 20, 2024
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.