Payless Power Reviews
Read reviews from Payless Power customers
I love Payless power so reasonable
Response: Thank you so much for the feedback it's greatly appreciated! Published on January 06, 2023
Response: Thank you for rating Payless Power! Published on January 06, 2023
I love the service and being able to control our usage but if I may make a suggestion on extension time. I feel we should have extension of 72 hours after we go into the negative because sometimes it run out a couple days before payday. Hopefully Payless power would grant us all this type of extension. Also, that when winter comes the rate of usage should slow down. I put 120 dollars on the 12th of December and it said I had 16 days remaining but now it’s the 18th and I’m in the negative because I try to keep the house warm for me and my children. Other than that I still love the company just hopefully they think of my suggestion for extension time. Thank you for the help and electric service .
Response: Gekima, Thank you so much for your suggestion it's greatly appreciated. Payless Power offers 2 types of extensions, Same day account protection till 8PM, and a deferred Payment Plan where a credit is applied to your account and this will give you an extension for a few days. Please call us at 888-963-9363 to learn more! Published on January 06, 2023
Customer service is very very professional and reliable I would recommend this to everybody I know I think everybody should be with this company Payless power is great if you are hesitating do not hesitate go with Payless power I would rate them at 10+10 thank you Payless power you are the best
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on January 06, 2023
Easy to make payments, customers service people are very polite, and they know what they are doing. I would recommend them to all my family and friends.
Response: Thank you so much for the awesome feedback it's greatly appreciated! Published on January 06, 2023
I like this light company. My rates have changed I don’t know why but I was paying 5.45 in daliy cost now am paying 12.77 that’s a big jump don’t understand it
Response: Tracey- Your comments state that your daily costs more than doubled and you do not understand why. You are correct in stat you saw considerable increases over the Christmas holiday weekend. This aligns with the arctic blast that say temperatures plunge to around 10 degrees and stay in the 20s for multiple days. When this happens, your heating system will most like be running nonstop. Luckily , you are now seeing your usage return to more normal levels now that the weather has warmed up. If you visit your My Account Portal you can see your daily usage and how it is affected by each days high and low temperatures. You can also see your usage history by the hour. Many customers see that their usage in the winter actually spikes overnight when they are asleep because this is when its coldest outside. Call us at 888 963 9363 if you have additional questions about how cold weather can affect your billing ad free ways to audit your usage. Published on January 03, 2023
Love it and so easy to use
Response: Glad we can make your experience easy as possible! Published on December 20, 2022
I’m enjoying my service. Thanks for making my life more easy now. I can manage my lights with you guys
Response: Thank you for the feedback it's greatly appreciated! Published on December 20, 2022
Nice company would recommend
Response: Thank you for the 5 star review! Published on December 20, 2022
Great and fast easy to work witj
Response: Thank you for being a great customer! Published on December 20, 2022
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
