New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Easy to use, a little expensive compared to others, but all over great experience.
Response: Thanks for the rating and for your feedback, Kristy! We appreciate that you can find convenience in our services. If you do have any billing concerns, you can contact us at 1-888-963-9363 Thank you for being a Payless Power customer! Published on January 17, 2025
Very easy to work with and keeping you updated about usage.
Response: Thank you for the rating! Published on January 17, 2025
Enjoy my services!
Response: Thank you for the rating! Published on January 17, 2025
Ok. Easy to use. Quick. Being able to pay your bill or even get assistance for it in this economy is helpful indeed.
Response: Thank you for the rating, Daniel. We are happy to continue providing you with the helpful and efficient services you've come to enjoy. Published on January 17, 2025
I love that every time I call I speak with someone I just hate that no one is available on the weekends
Response: Thank you for your feedback, and for your high rating, Linda! As of right now, our live representatives are available Monday through Friday between 9AM to 5PM. However, we do have after-hours emails you can contact if you need further assistance. The time frame for these are: 5:00 PM to 9:00 PM on Monday thru Friday 9:00 AM to 5:00 Pm on Saturday 11:00 AM to 8:00 PM on Sunday Published on January 17, 2025
I enjoy your company. It’s affordable.
Response: Thank you for the rating, Pablo! We're glad we can provide affordable electricity services you can enjoy! Published on January 17, 2025
Never have a problem with the app every time I use it smooth sailing
Response: Thank you for the rating! Published on January 17, 2025
I like the reminders alot
Response: Thanks for the rating! Published on January 17, 2025
Easy to use and very convenient!
Response: Thank you for the rating, we look forwards to providing you with more easy-to-use electricity services. Published on January 17, 2025
satisfied with the service
Response: Thank you for the rating! Published on January 17, 2025
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
