Payless Power Reviews
Read reviews from Payless Power customers
If you require electricity, quickly at that – then I would highly recommend PLP, even though the prices are beyond absurd as it is 20 cents a killowatt and coming from the industry, the average cost per kWh is between 9-12 cents, therefore, PLP is BANKING off of those who either do not qualify for a 24-month plan with a REP (retail-electric-provider) – which is the apedemy of being taken advantage of OR they need power and do not have the time to wait 7-10 business days for Oncor (our electricity distribution provider in the DFW).
Response: Ms Alexander- Thank you for taking the time to post your comments. To summarize, you state that Payless Power is good if you need service fast or have no other options, but our prices are nearly double that of the average price offered by competitors. While its easy to see how such a conclusion can be drawn, it’s not an accurate assessment. Please note that payless Power does not uses tactics such as bullseye plans and large usage credits to deflate advertised rates. We also don’t use gimmicks like free nights and weekends to create a false illusion that the customer is getting something for free when that does not happen. Our rates are competitive with major providers . Visit www.powertochoose.org and review facts sheets companies with plans with prices that seem too good to be true. Also, feel free to call us at 888 963 9363 for any questions you may have. Published on June 09, 2025
Great service best one yet that I’ve tried I would recommend
Response: Thank you for your positive rating, Melinda! Payless Power appreciates your recommendation. Published on June 09, 2025
One of the best company’s EVER! Love the text messages/emails of my balance!
Response: Leslie, thank you for your 5-star review. Payless Power is overjoyed to hear that you are finding the daily updates a helpful resource to see your power consumption. Thank you for choosing Payless Power! Published on June 09, 2025
Payless power is the easiest way to have power fast and cheap
Response: We're excited to hear about your positive experience with Payless Power, Justin. Thank you for sharing your feedback! Published on June 06, 2025
Simple and comes very handy
Response: Thank you for your 5-star review, Damian. We appreciate your feedback and are overjoyed to hear that you have found our intuitive pre-paid service to be simple and handy for everyday convenience. Thank you for being a customer with Payless Power. Published on June 06, 2025
Excellent service
Response: Jacee, we are ecstatic to hear that your are enjoying our intuitive pre-paid service. Thank you for rating Payless Power! Published on June 06, 2025
First time using . Good so far
Response: Thank you for your positive review, Jakia. If you have any questions or concerns please feel free to reach out to us at 1-888-963-9363 during standard business hours. Published on June 06, 2025
Its alright, a bit more pricy than expected
Response: Thank you for your feedback, Yocelin. Payless Power offers competitive retail electric rates. Please feel free to reach out to us at 1-888-963-9363 during standard business hours to discuss your pre-paid plan or if you have any other questions. Published on June 05, 2025
Live it it’s the best when you need it
Response: We are thrilled to hear about your experience with Payless Power, Erick. Thank you immensely for your feedback. Published on June 05, 2025
Don’t kno yet
Response: Harvey, we appreciate your input. Please contact us at 1-888-963-9363 during standard business hours if you have any questions or concerns. Thank you for choosing Payless Power. Published on June 04, 2025
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
